Credit Union:

Providence Federal Credit Union






Contact: Shirley Cate
Phone: (503) 215-6090

Job Description:

Employee Management:

• Supervise the Lending employees by overseeing the hiring, terminations, evaluations, daily operations and development of the team.

• Cross-train team to ensure proper departmental coverage and knowledge.

• Communicate Credit Union objectives, strategic plan and mission statement to team.

• Develop and implement a staffing plan.

• Review job functions to ensure maximum efficiency and recommend staffing changes as necessary.

• Ensure staff remains current and knowledgeable on regulations and compliance.

Departmental Management:

• Underwrite consumer loan requests that are outside of normal policy.

• Establish and monitor monthly/quarterly/annual performance reports.

• Establish, implement and maintain the organization’s consumer underwriting policies and procedures.

• Update forms to assure compliance with applicable state and federal laws and regulations.

• Develop and implement an annual departmental budget assuring that the budget meets organizational goals, identifying and recommending capital expenditures, maintaining budget constraints, and identifying and recommending staffing expenditures.

• Monitor the relationship with all indirect and recapture vendors and ensure arm’s length involvement between loan officers and vendors/dealers.

• Monitor the performance of all loan officers and the effectiveness of all programs to meet original purpose and goals.

• Assist processing staff with funding issues.

• Assist with problem accounts, liquidation and issues as needed.

Strategic Purpose:

• Assist in the planning and directing of the consumer loan portfolio ensuring well-designed and profitable products and services.

• Develop, implement, and monitor department goals, objectives and strategies through a logical course of establishing, reviewing and budgeting resources to meet the Credit Union’s needs.

• Participate on the management team by contributing ideas and concerns.

• Analyze, justify, and recommend changes in operations to enhance productivity.

• Assist by participating in the strategic vision of the department and credit union.

Participate in public relations activities such as: active involvement in community activities that will promote the credit union and credit union services.
Attain and maintain knowledge of all Credit Union services to support cross-selling to members.
Maintain a self-development program by honing technical skills, attending seminars and classes and subscribing to and reading technical journals and publications.
Maintain Member Confidentiality.