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How to Develop Contact Center Employees for a Stellar Member Experience
Five credit union leaders reflect on how to best train and support remote workers in ways that promote outstanding member service.
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CEOs and HR Leaders Weigh in on Talent Management and Culture in Uncertain Times
A total of 170 credit union CEOs and human resources executives participated in a survey to better understand how the current talent shortage is impacting credit unions.
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New Business Practices Inspired by Credit Unions’ Visit to South Korea
GoWest credit unions explored the principles, best practices, structure, and values of South Korean credit unions through the Global Bridges Program.
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Q&A with Carla Cicero: One of the Most Powerful Women in Credit Unions
Carla Cicero, President and CEO at Numerica Credit Union, shares insights in the “strategic reboot” and advancement of women in credit unions.
All Events
Dec8
Executive Ready: Talent Management & Coaching Session 4
Segmented into four distinct but complimentary programs Executive Ready is a series designed to accelerate executive level leadership skill development and prime participants for career advancement.
Dec8
Economic Impact of GoWest Credit Unions: Option 2
During the webinar, attendees will hear from Mike Wilkerson, Partner & Director of Analytics at ECONorthwest, on the latest analysis results, highlighting credit unions' impressive impact in the GoWest region.
Jan17
Wyoming CU Day at the Capitol
Registration, start/end time, agenda information, and more coming soon. [...]
