Thought Leadership: Northwest States Leads the Nation in Reduction of Credit Card Debt

What has changed from 2008 through recently? Lou Grilli of Strategic Link partner CSCU shares his insights.

NWCUA Releases CU Sidekick Smartphone App, Putting 157 Credit Unions With One Voice, on One Screen

CU Sidekick will place dozens of NWCUA member resources in members hands, literally—from webinars and seminars to upcoming events, to Anthem, credit union contacts and advocacy.

LSC Unveils NewGen-The Prepaid Debit Card Teens and Parents Can Agree On

A prepaid debit card teens and parents can agree on could be a great addition to your suite of products. LSC, your Strategic Link business partner introduces “NewGen”. Learn more at a free webinar.

If Your Member Crashes While Driving for Uber, Is Your Loan Covered?

CUNA Mutual Group debuts enhanced Collateral Protection to cover loan losses due to member participation in Uber, Lyft, and other transportation network companies.

CO-OP Launches API Suite to Give Credit Unions More Control Over Their Technology

The API suite is led by CardNav, launched as a standalone app, which can now be offered directly from inside credit unions’ mobile banking apps.

Washington Legislative Update: Budget Passed, but Special Session Continues

The two-year budget includes a tuition cut for college students and ends a handful of tax exemptions.

Millennials on a Mission to Learn About Financial Literacy

CO-OP’s millennial campaign continues to attract new audiences to the credit union message.

Today at CUNA GAC: Rapid-Fire Updates from Washington D.C.

We’re updating this post all week long with the latest news from CUNA’s GAC in our nation’s capital.

For Members, Mobile is a Must

More and more credit union members are using their phones to get online. CUNA Mutual Group offers some tips to make sure your online presence meets their mobile demand.

Merkley to Matz: Listen Carefully to Credit Unions’ Concerns

Oregon Senator Jeff Merkley, in a letter to NCUA Chair Debbie Matz, supported credit unions’ concerns with the regulator’s proposed risk-based capital rule. Merkley noted current capital regulation is “a source of strength for their balance sheets.”

Nationally Recognized Innovator, Seasoned Customer Support Professional Now At Your Service

“How may we help you?” That’s the question two NWCUA employees in new program roles will be asking credit unions, and they will follow up with hands-on help.

Compliance, Revenue, Customer Service: How Two Credit Unions Made One Choice and Got All Three

New opt-in requirements for overdraft protection on electronic transactions had two credit unions worried about compliance, member services, and lost income.

Establishing a Winning Team Requires Covering all the Bases

The success of a credit union is due, in large part, to the expertise and skill of its employees. Whether you are looking for a CEO to replace a beloved leader due to retirement or need to add specialized talent to an existing department, combining an efficient recruiting process with quality resources will give you the best long-term results.

Technology Security Expert: Our Opponents are not Complacent

Financial institutions are attractive targets for cyber criminals. A technology security expert is sharing insight with Northwest credit unions at the next Tech/Security council. Don Rudolph says the financial industry is well prepared now but can take additional steps to stay ahead of attackers.

Autoland Earnings 76% Ahead of Forecast

The experience that Autoland provides for consumers, along with attractive leasing programs and vehicle prices, have returned revenue 76% ahead of forecasted earnings. That means the Strategic Link partner will be able to continue offering value to credit unions, auto dealerships, and main street consumers.

CFPB Releases Initial Overdraft Study Results

The CFPB will continue to study overdraft programs before addressing any policy changes. But the Bureau has released the initial results of its 2012 inquiry. In our Strategic Link business partner feature this week, John M. Floyd, chairman and CEO of JMFA, shares perspective on the report.

Save to Win is a Win for Washington Consumers

Three months and six credit unions later, Save to Win is off and running in Washington. Cash prizes have already landed in the hands of monthly winners and about 600 accounts have been opened.

Strategic Link Question of the Week

Credit unions need to manage both fraud risks and member convenience. Our Strategic Link question of the week features a solution offered by Member Access Pacific.