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NCUA Releases Letter to CUs Regarding Same-Day ACH Payments

The letter reviews the steps credit unions should be taking in order to be ready for the Same-Day ACH payments that will become effective this Friday, September 23rd.

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LifeCounts Represents ‘Best of Breed’ in Growth of Strategic Link’s betaSpace Program

The LifeCounts mobile service gathers all of a user’s financial accounts across all institutions into one easy place, providing alerts and making their financial lives easier to monitor.

Leveraging Self-Service to Create The Ultimate Shared Branch Experience

Self-service and shared branching work together to bring greater efficiencies and convenience to credit unions and their members. Your Strategic Link partner, CO-OP Financial Services, shares suggestions for enhancing your members’ experience.

Card Fraud Myth Busters: Five Common Misperceptions Your Members May Hold

Do your members believe these myths about card fraud? CO-OP Financial Services shares some common misunderstandings about fraud, and offers important solutions.

Card Fraud Myth Busters: Five Common Misperceptions Your Members May Hold

Do your members believe these myths about card fraud? CO-OP Financial Services shares some common misunderstandings about fraud, and offers important solutions.

CO-OP: Oct 1 Just a Step Along the Way to EMV Compliance

With the EMV compliance deadline just past, CO-OP Financial Services offers a look at the landscape of liability and compliance in the marketplace, and tells credit unions what to expect going forward.

Compliance Center: Safe Harbor Obtained!

Get the low down on the recent MLO training course; your question answered about money laundering red flags; plus this week’s legal briefs.

Same Day ACH Payments Approved by NACHA

The plan will result in three daily settlement windows, allowing same-day processing of 99% of ACH payments.

CO-OP Surpasses 3 Billion Annual Member Payment Transactions

Company sets new record in 2014 for transactions processed, hitting 276 transactions per second in December.

Compliance Center: Same Day ACH Is Coming, and More

Same day automated clearing house transactions; your question on aggregating cash in and out transactions answered; plus legal briefs.

Rivermark Brings Next-Gen Technology to Gresham Branch

Video tellers, a technology bar, and an 11-foot digital wall are helping Rivermark Community Credit Union increase efficiency and offer extended hours.

Replace Fee Income — and Improve Service — With the Opposite of Disruptive Technology

As income from cards and interchange fees is “disrupted” away, invest in relationships through frontline employees.

Compliance Center: NACHA Passes Two Rules to Increase ACH Network Quality

New AHC Network rules, legal briefs and the compliance question of the week.

CFPB Report on Small Debit Purchases and Overdraft Charges

The CFPB is concerned about how consumers will be impacted by opting in to overdraft services for one-time debit card and ATM transactions. Also in the Compliance Center: legal briefs and the question of the week.

It Was a Happy Mother’s Day for Restaurants, Bookstores and Craft Shops

Credit union members spent more money taking Mom out to eat and giving her books and crafts this year than in 2013, according to an analysis of debit card transactions by CO-OP Financial Services and Saylent.

The New Best Thing: Searching for the Future of Payments Technology

No one questions the fact that payment systems are undergoing a drastic transformation. But will the future of payments be decided by mobile apps? Will Bitcoins hasten the move toward a cashless society? Or does the answer still reside on the drawing board of a high-tech startup?

The Shift Toward Self-Service: What Does it Mean to Credit Unions?

Consumers have become used to conducting many of their day-to-day tasks using a self-service channel, from self-check lines at the grocery store to renting movies through a Redbox outlet or checking a flight’s status at an airline kiosk. How can credit unions capitalize on the trend?

Credit Unions Say Debit-Card Fraud May Be Linked to Wholesale Grocer’s Stores

Credit unions in eastern Washington, Idaho and Montana are being urged to watch for unauthorized debit- and credit-card transactions this week as the U.S. Secret Service continues to investigate a rash of fraud cases that may be linked to a local grocery wholesaler.