Stunningly Low Net Promoter Score for Banks Surfaces in NWCUA Research

The Northwest Credit Union Association commissioned a survey of nearly 900 consumers. Renowned financial institutions consultant Neil Goldman will help credit unions understand how to leverage that research in a keynote presentation at the 2012 Convention and Annual Business Meeting

‘Outrageous Marketing Techniques’ for Credit Unions Offered at Marketers’ Conference

Ron Rosenberg guarantees his marketing techniques will bring $20,000 in new business revenue within twelve months. Rosenberg is one of many high-level presenters at the NWCUA’s first annual Marketers’ Conference, scheduled for May 9-10 in Seattle.

Why Credit Union Boards Need to Consider Formal Self-Evaluations

Directors often think they do a good job, but they rarely establish standards and hold themselves accountable.