Does Your Bank or Credit Union Need a Chipotle Checkup?

Credit union marketers may have thanked their lucky stars they’re not the public relations agency for Chipotle. They can learn, however, from other businesses’ crisis. Learn more in this article shared by one of the presenters at next week’s NWCUA Marketers’ Conference.

Video Training Available to Prevent Employee Dishonesty and Fraud

The NCUA and CUNA Mutual Group are partnering to help credit unions prevent fraud and dishonesty. A seven-part online toolkit is being unveiled.

With ATM Fee Lawsuits on the Rise, Is Your Credit Union Protected?

Credit unions that charge a fee for non-member ATM use must post a sign warning consumers of the fee and must meet certain other benchmarks to ensure compliance with Regulation E.

NWCUA Updates a Favorite CUAO Resource

The NWCUA compliance department has created an online checklist of the signs credit unions need to display in each branch.

Bankrate’s First Credit Union Study Sees Positive Signs

Bankrate’s 2010 Credit Union Study, the first of its kind for this financial services research company, indicates that despite speculation that free checking may disappear from many national banks, the consumer-friendly practice is very much alive and well at credit unions.