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Compliance Center: CFPB’s Navy Federal Credit Union Consent Order

Insight into the CFPB order for improper debt collection, along with your Compliance question answered, and legal briefs from the federal landscape.

Point West Among 28 CUs in U.S., Canada Participating in Filene Minority Household Incubator

Point West was chosen for the Non-Citizen Lending Program, which offers credit cards, personal loans, and vehicle loans to non-citizens at the same rates as traditional consumer lending products.

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Security: It’s Everyone’s Problem

When we talk about member service, we most often are discussing innovative ways to help our members’ success through services, products, and financial education. However, there are other ways that credit unions deliver excellent member service that aren’t something we normally discuss. One of those ways is member data security.

New Business Services, MBL Networking Group Starting Soon

Focusing on helping credit unions collaborate and utilize best practices in providing commercial services to members, the first meeting is August 10.

CO-OP to Sponsor Filene Center for Emerging Technology

CO-OP is Lead Sponsor of Filene Initiative to Keep Credit Unions at Forefront of Fintech.

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Strategic Link Partner MAP is Helping Credit Unions Break Into Mobile Payments

Member Access Pacific (MAP) details something called the Visa Digital Commerce App.

CO-OP Announces Todd Clark as New President/CEO of CO-OP Financial Services

Clark will become the new President/CEO of CO-OP Financial Services effective June 27, succeeding the retiring Stan Hollen.

Insights From Consumers: Bridging the Gap for Hardworking Americans

Strategic Link partner CUNA Mutual Group shares key insights from consumers on trends to pay attention to.

Compliance Center: FFIEC Issues IT Examination Appendix for Mobile Financial Services

FFIEC issues a revised Retail Systems Payment booklet; question on ‘positive owner contact’ with dormant accounts and legal briefs.

News & Notes: Here’s What’s Happening Around the Northwest

iQ Credit Union opens Vancouver-based Business Service Center; Sno Falls Credit Union wins “Best Financial Institution” in Snoqualmie.

Vero Launches Exclusive Identity Theft Fully Managed Recovery for Elder Credit Union Members

Your Strategic Link partner Vero has a solution to help your elder members. ElderIDPro is an exclusive identify theft fully managed recovery product.

US Capitol building

Congress to Cordray: Dodd-Frank Not Intended for Credit Unions, Community Banks

The majority of Congress—including a large delegation of Northwest members— agrees that the CFPB’s approach may unintentionally burden credit unions and community banks. More than 240 Members of Congress have written Director Richard Cordray to tell him so.

Compliance Center: Recent Series of Lawsuits Focus on Website Inaccessibility

There have been an increasing number of demand letters and lawsuits against businesses (colleges, retailers, hotels, and financial institutions) alleging that the businesses’ websites are not accessible to people with disabilities.

In Final Days of Session, Oregon Legislature Passes Marijuana Banking Legislation

The Oregon Legislature ended its 2016 session on Thursday, March 3. In the final days, legislation passed removing criminal liability from financial institutions servicing legal marijuana businesses.

Legislation of Interest to Washington Credit Unions in Spotlight in Olympia

Northwest Credit Union Association-backed bills on credit freezes, foreclosure, and mortgage fraud are progressing in the Washington legislature. Expect to see a flurry of activity in the final three weeks of the session.

News and Notes from Member Credit Unions

Gesa CU opens its eighth student branch, Mid Oregon CU pays it forward, Global CU promotes Military Saves Week, Sound CU announces a new Chief Business Services Officer.

New Strategic Link Partner Taps Into America’s Love of Text Messaging to Help Credit Unions Connect with Members

A new Strategic Link partner, Zipwhip, can enable your credit union to use existing infrastructure to send and receive text messages.

Metsger Addressed Oregon Credit Union Advocates

NCUA Vice Chair Rick Metsger isn’t fazed by bank lobby claims the regulator is overstepping its authority. Metsger said “90 percent” of regulatory changes credit unions want to better serve their members, NCUA can provide.