“Consumers want options, which is what companies like Google, Dwolla and Paypal bring to the space,” Jeff Russell told NWCUA Convention-goers during Thursday morning’s general session. “Because a large percentage of earned income from exchange fees, which is declining, credit unions have got to be ready.”
Payments are the key to the future of credit unions, according to one of the keynote speakers at the upcoming NWCUA 2012 Convention and Annual Business Meeting. Jeff Russell presents a riveting case for staying competitive.
Jeff Russell, president and CEO of TMG Financial Services and a keynote speaker at the NWCUA’s 2012 Convention, explains how times have changed for credit unions, and how they can use a challenging economy as an opportunity to build membership.