NWCUA will Use Data Breach Survey Results to Fight for Tougher State, Federal Laws

Credit unions that respond to two online surveys can help the Northwest Credit Union Association build a strong case for legislative action in the wake of national and regional data breaches that compromised the financial information of millions of consumers.

Cost of Responding to the Target Breach in the Northwest: $1.3 Million and Counting

Northwest credit unions have already spent an estimated $1.3 million responding to the massive theft of financial data from Target stores, and the preliminary results of a nationwide survey indicate that those costs could grow substantially if fraud losses mount.

10 Tips to Help Members Watch Their Wallets, Shop Wisely and Protect Their Personal Information Online

Just in time for the holiday shopping season, Oregon Attorney General Ellen Rosenblum offers 10 practical tips that credit unions can share with members to help them guard against the ever-increasing risk of cyber fraud.

Merchant Surcharging on Credit Cards Quietly Began on Jan. 27

As of Sunday, merchants in the United States and U.S. Territories can now impose transaction surcharges on consumers using credit cards. The new ability to collect the surcharge stems from last summer’s antitrust class-action settlement between VISA and MasterCard and a large group of merchants.

Retailers’ WAYMISH Philosophy Carries Over to Credit Unions

The NWCUA’s Christine Duncan writes about how WAYMISH, a customer service principle developed for the retail industry, can guide credit unions as they continue to strive for high-quality member service.

Annaloro, Stang On-Hand to Launch Interchange Ads

The ad, which airs on broadcast and cable stations in the Washington, DC area, talks about the domino effect on consumers from the “$12 billion payday” that law makers gave retailers under the Durbin Amendment.

Retailers Lobbying to Avoid Paying Fair Share of Plastic Card Payment System

National credit union movement leaders say that the D.C. retail lobby is misleading congress and consumers as it pushes to cap interchange fees needed to keep the card payment system functional, affordable and safe.