Two NW CU Execs Chosen for Filene i3 Program

Josh Sidell of Verity Credit Union and Melissa Vigil of Northwest Community Credit Union, will serve two-year terms starting in October.

$10,000 Donation From Inspirus Supports Fred Hutchinson Cancer Research Center’s Internships

Students were selected from a group of 250 applicants and went through a rigorous interview process prior to being selected for the internship.

CO-OP to Sponsor Filene Center for Emerging Technology

CO-OP is Lead Sponsor of Filene Initiative to Keep Credit Unions at Forefront of Fintech.

Recent Filene Report Details How Culture Affects Performance

The report looks at how credit unions can foster a high-performance culture by strengthening their core values, accountability systems, boundaries, and employee selection.

picture of a person holding a sticky note that says social media

The 5 Keys to Social Media as a Brand Builder

Social media is connecting many strong brands to their customers, potential customers, and communities—and its influence is only going to grow.

Impact Roadshow Q&A With Tansley Stearns of Filene

Anthem talked to Tansley Stearns of Madison, Wisconsin-based Filene, ahead of the Filene Impact Roadshow in SeaTac, Washington on April 15. The roadshow brings Filene research buzzwords like innovation to best practice for credit union leaders across the Northwest.

Oregon Credit Union Members Respond to Call-to-Action Issued Through MAP

Members of six Oregon credit unions demonstrated their willingness to personally advocate for their credit unions. So far this year, they’ve fired off nearly 1,200 messages to their elected US Senators and Representatives, as a result of their credit unions’ engagement in CUNA’s Member Activation Program (MAP).

Study: Online Calculators Improve Probability of Saving Enough for Retirement

Do your employees know how much they’ll need to retire? An online calculator takes the guesswork out of retirement planning.

A Message from CUNA Mutual Group: Look Beyond the Bottom Line

CUNA Mutual Group shares how it reinvests in the credit union movement through advocacy, research, and more.

CUNA Seeks Young, Enthusiastic Blogger

CUNA is looking for a new contributor to their MoneyMix blog, which helps millennials build financial understanding.

Consumer Behavior Expert to Share Insight at Amplify

Combining the studies of psychology, sociology, finance, economics and marketing, consumer behavior expert Punam Keller can help credit unions understand what members want from their FIs. She’s a keynote speaker at Amplify Convention in October.

What Makes A Successful Credit Union CEO – Personality Traits or Leadership Skills?

Hiring and developing a successful credit union CEO can’t be reduced to a formula. But the surprising results of a recent Filene Research Institute study could help guide your credit union in the right direction during its next CEO search.

Autoland Launches Optimized Website for Mobile Devices

With smartphone use surging, Autoland, Inc. has launched an optimized mobile version of its website to meet the research and shopping needs of car buyers.

NWCUA/CUES Executive Summit Features Futurist Rob Rubin’s Secret Sauce for Gen Y

The New Age of credit union banking is here as Rob Rubin lends his financial clairvoyance at the 2013 NWCUA/CUES Executive Summit at Sunriver Resort July 24-26. Rubin is widely quoted in national media and has recently published acclaimed research on “effortless” online banking for Gen Y consumers.

Three Credit Unions Rated Among Oregon’s ‘Best Companies to Work For’

Unitus Community, Rogue Federal and Pacific Crest Federal Credit Unions were all recognized by Oregon Business on its list of the 100 Best Companies to Work For in Oregon, the publication’s 20th-annual survey-based list.

Filene Card Reward Pilot Aims to Increase Revenue, Usage and Membership Growth

The Filene Research Institute is studying the benefits of adding to or changing a unique card reward program. Find out how—and to what extent—your credit union can differentiate your debit and credit cards to increase interchange revenue and drive enrollments and transactions through a free webinar on Nov. 7.

Nine Things Credit Unions Must Do to Improve Net Promoter Scores

What do consumers want from their PFI? Credit union leaders attending the NWCUA Convention left with insight after Dr. Neil Goldman shared the results of the survey he conducted for the Association, in which nearly 900 consumers were questioned in pursuit of an effective credit union marketing message.

TwinStar’s Spuck Among 18 New Innovators to Join Filene’s i3

Mary Beth Spuck, vice president of organizational development for TwinStar Credit Union, was selected as one of 18 credit union professionals from around the country to join Filene’s prestigious i3 program.