Through Filene’s two-year program, Roberson hopes to discover how credit unions can make innovation central to their operations in order to drive growth in an increasingly technological sector.
When is a share certificate presumed abandoned?
Do we stop collecting payments on loans for a service member who is now on active duty?
When can a member waive the right of rescission?
Who do we call if we received counterfeit currency?
Can a federal credit union recoup waived settlement costs on a Member Business Loan?
What do we do when a fraud claim is filed but the member wrote their pin on their debit card?
Are we required to give out copies of CTRs?
Where can we find the home ownership counseling list?
What do we do if a member says he is filing bankruptcy and we just received a garnishment?
What do we need to do when contracting with a third-party vendor?
When is a certificate of deposit presumed abandoned?
If we have shares securing a debt, do we have to send them to the IRS if we receive a tax lien?
Can a power of attorney appoint more than one attorney-in-fact?
Can a business have a beneficiary?
What is an FBO account?
How do we handle a garnishment for someone with multiple types of accounts? Our Compliance Question of the Week works through the complexities.
What does compliance with the Servicemember’s Civil Relief Act mean to credit unions in terms of how they apply the mandated rate reductions to loans?