Strategic Link Question of the Week

“With two years remaining on our contract with our current card processing system, we are looking to honor our commitment to due diligence by looking into other processing systems, but we are concerned about the time and money it will take to compare systems. We want to make sure our credit and debit card program is as valuable as possible to our members and to our credit union. Do you have any suggestions for where we should start or who we should contact?”

Strategic Link Question of the Week

We would like to implement an overdraft program that is both a financial safety net for our members and a source of revenue for the credit union. Do any Strategic Link business partners provide this kind of service?

Increase Member Loyalty with Mobile Payments

According to Member Access Pacific (MAP), mobile payments can be more than just an added feature for on-the-go credit union members. Credit unions can also use mobile technology to strategically build and maintain member loyalty through just a few important steps.

NCUA Exam Focus for 2013 Emphasizes Risk Management

The NCUA outlined its primary areas of focus for examiners in the January edition of the NCUA Report, and the agency also plans to provide more information and better guidance to credit unions to clearly set exam expectations.

Change-in-terms Notice Deadline Approaching for Credit Card Disclosures

With authority for Regulation Z having been transferred to the CFPB, the CFPB’s website must be listed in the Credit Card Account Opening disclosure beginning Jan. 1, 2013.

Compliance Question of the Week

Can a credit union set up annuity accounts?

Meet Regulatory Requirements and Build Portfolio Success with Lending Insights

Strategic Link business partner CUDirect invites credit unions to find out how Lending Insights can help them meet compliance standards while simultaneously growing lending portfolios in today’s competitive marketplace.

CFPB Issues Proposed Mortgage Servicing Rules

The CFPB issued two notices of proposed rulemaking designed to protect homeowners from surprises and mistakes made by mortgage servicers. The two notices contain nine specific provisions regarding mortgage lending.

Compliance Question of the Week

Is a will naming someone as the executor of the estate enough to allow access to the deceased member’s account?

Compliance Question of the Week

We are starting to offer Remote Deposit Capture to our members. Is there some sort of Reg CC deposit availability disclosure we need to provide?

Credit Union Workers Association Honors NWCUA’s Rockwell at Final Meeting

Kasey Rockwell was honored with the Anna Read Award at the final annual meeting of the Credit Union Workers Association last week. CUWA has presented the annual award since 1986 for outstanding contributions to CUWA and the credit union movement.

New Speakers Bureau Offers Expert Resources to Credit Unions

Have you ever struggled to make a meeting interesting? A new Speakers Bureau resource will help credit union professionals plan more compelling, educational and relevant events. It’s also a great way to offer your own expertise as a speaker.

Community Development and Community Finance: Where Opportunity and Mission Meet

The NWCUA and the NFCDCU are teaming up to provide two education sessions highlighting the work currently being done to bring affordable, sustainable financial services to low-income consumers and underserved communities.

Compliance Question of the Week

Is the monthly email we send to members telling them their statement is available online covered by the FTC’s CAN-SPAM rules?

Compliance Question of the Week

Under the remittance transfer rules, how long does a member have to cancel a remittance transfer?

Model Forms for Mortgage Statements

Financial institutions will likely need to update mortgage loan statement forms to comply with Dodd-Frank changes to the Truth in Lending Act. The CFPB has issued a prototype form statement to serve as a starting point and is now accepting feedback.

FTC Warns Marketers That Mobile Apps May Violate Fair Credit Reporting Act

The Federal Trade Commission has warned marketers of six mobile background-screening apps that they may be violating the Fair Credit Reporting Act, which is designed to protect privacy and ensure the accuracy of consumer report information.

Compliance Question of the Week – Jan 3, 2012

Are electronic notarizations valid and legal in Washington or Oregon?