Nine Things Credit Unions Must Do to Improve Net Promoter Scores

What do consumers want from their PFI? Credit union leaders attending the NWCUA Convention left with insight after Dr. Neil Goldman shared the results of the survey he conducted for the Association, in which nearly 900 consumers were questioned in pursuit of an effective credit union marketing message.

Stunningly Low Net Promoter Score for Banks Surfaces in NWCUA Research

The Northwest Credit Union Association commissioned a survey of nearly 900 consumers. Renowned financial institutions consultant Neil Goldman will help credit unions understand how to leverage that research in a keynote presentation at the 2012 Convention and Annual Business Meeting

TurboTax Sweepstakes Enrollment Extended Until Dec. 9

Credit unions can offer members valuable discounts on TurboTax products and services as well as the chance to win $15,000 by enrolling in the new TurboTax Program by Dec. 9, 2011.