World Council of Credit Unions Releases Mobile App

The purpose of the app is to create a global platform for individuals, credit unions, and associations to share information and begin to address the similar challenges we face as a movement.

New Strategic Link Partner Taps Into America’s Love of Text Messaging to Help Credit Unions Connect with Members

A new Strategic Link partner, Zipwhip, can enable your credit union to use existing infrastructure to send and receive text messages.

Compliance Center: TCPA Court Ruling Highlights Human Intervention

See how human intervention impacted a recent court ruling on a TCPA complaint; your question answered on opening an account for someone without a Social Security number; plus this week’s legal briefs.

Offer Free Mobile Services To Build Loyalty

Mobile banking has strong potential for generating income because it appeals most to members who are in — or about to enter — their prime years for consumer loans, mortgage loans, credit/debit cards, etc. says CUNA Mutual Group.

Fake IRS Phone Calls Defrauding Taxpayers of Millions

Phone scam surges during tax season, tops IRS list of “Dirty Dozen” tax scams for 2015.

Business Partners Informing Credit Unions About Apple Pay

Credit unions’ card management partners are stepping up to provide information and resources as Apple prepares for the Apple Pay launch.

WSECU Warns of Fraudulent Texts, Phone Calls; Microsoft Scrambles to Patch Internet Explorer

WSECU and the Washington state Attorney General’s Office are telling consumers this week that they should not respond to text messages and be wary of automated phone calls that claim their debit cards have been deactivated or suspended. Also: Microsoft is scrambling to patch a serious vulnerability in its Internet Explorer browser.

The New Best Thing: Understanding the Market for Mobile Wallets

More than 76 percent of mobile phone users in the United States have never used a mobile wallet. But consumers overwhelmingly say they would leave their traditional wallets at home in favor of a mobile alternative – and that means the market is poised to explode once a front-runner emerges.

Scammers Targeting Oregon Taxpayers with Threatening Payment Demands

A sophisticated phone scam is targeting Oregon taxpayers during this tax season, telling victims they owe money to the IRS or Oregon Department of Revenue and demanding immediate payment via debit card or wire transfer.

Credit Unions for Kids Brings Wagon, Cash Contributions to Seattle Children’s Hospital

Credit Unions for Kids brightened the holiday season for Seattle Children’s Hospital twice this month — first with a red-wagon delivery by Unitus Community Credit Union and Peninsula Credit Union, and then with an outpouring of support for the annual Miracle Season Telethon on KOMO-TV.

Connect to the Future of Credit Unions with Mobile Banking

Strategic Link business partner CSCU explains how offering mobile banking can allow credit unions to reach more members more effectively while positioning themselves as leaders in a growing industry.

Communicating for Service Excellence

Lynn Giuliani, president and founder of Progressions, Inc., and a featured presenter at the NWCUA’s Employees’ Conference explains the importance of positive communication in member service and the many subtleties that affect member perceptions.

Communication Is the First Hurdle in Disaster Recovery

Mike Retelle, CUNA Mutual Group’s Disaster Response Team leader, discusses disaster relief as it relates to credit unions and emphasizes the importance of communication in the recovery process.

Wire Fraud: Identification and Prevention

Ken Otsuka of CUNA Mutual outlines how credit unions can avoid wire fraud, which costs the system over $4 million a year.

Download Your WCUL Convention App for iPhone and Blackberry

Download the 2010 Washington Credit Union League Convention and Annual Business Meeting smart phone application and get instant educational program updates, maps, speaker bios and more.

$500 for Each Violation of the Telephone Consumer Protection Act

We all know that cell phones have become a major part of our lives. What you may not know is the Telephone Consumer Protection Act restricts the use of automated dialer systems to contact members on their cellular phones.