Recent Filene Report Details How Culture Affects Performance

The report looks at how credit unions can foster a high-performance culture by strengthening their core values, accountability systems, boundaries, and employee selection.

CU Direct Introduces Industry’s First Indirect Lending Benchmark Report

Your Strategic Link business partner, CU Direct has a new tool that could help credit unions improve their lending performance.

New betaSpace Partner SavvyIntel Helps Credit Unions Find the Gold in Their Data

With data becoming one of the biggest profit centers in American business, betaSpace is adding business intelligence and big data analysis firm SavvyIntel to its roster to help Northwest credit unions thrive.

DFI Granted Five-Year Reaccreditation

The Washington Department of Financial Institutions has been reaccredited by the National Association of State Credit Union Supervisors.

What Makes A Successful Credit Union CEO – Personality Traits or Leadership Skills?

Hiring and developing a successful credit union CEO can’t be reduced to a formula. But the surprising results of a recent Filene Research Institute study could help guide your credit union in the right direction during its next CEO search.

Putting Members in the Driver’s Seat, Part V: Hidden Gems

Hidden among the hundreds of cars that you’ll find at February’s Portland and Spokane auto shows are some real gems. They aren’t the speediest, spendiest or flashiest, automotive journalist John M. Vincent says in Part V of “Putting Members in the Driver’s Seat,” but they’re all cool in their own way.

Putting Members in the Driver’s Seat, Part III: Auto Industry Brimming with New Models, Innovation

Like most of America, auto sales are emerging from a long slump. Now that the economy is climbing out of its deep hole and consumers have more confidence, they’re buying again. In Part III of “Putting Members in the Driver’s Seat,” automotive journalist John M. Vincent says carmakers hope to meet the pent-up demand with cars and trucks that are better, safer and more efficient than ever.

In-Lobby Terminals Strike Balance Between Automated and Teller Transactions

In-lobby teller terminals deliver a self-service or partially assisted service capability directly at the teller line, next to a teller pod or as a stand-alone unit in the lobby, helping credit unions realize operational efficiencies and encouraging customer relationship-building opportunities.

Establishing a Winning Team Requires Covering all the Bases

The success of a credit union is due, in large part, to the expertise and skill of its employees. Whether you are looking for a CEO to replace a beloved leader due to retirement or need to add specialized talent to an existing department, combining an efficient recruiting process with quality resources will give you the best long-term results.

Northwest Credit Unions Emerge Strong from Q2

Q2 saw strong performance by Northwest credit unions with memberships, loans, assets, deposits, and equity all increasing. The Northwest performance echoes a strong second quarter for credit unions nationally, according to the NCUA.

How to Grow Your Credit Union’s Lending Portfolio in Today’s Competitive Marketplace

Has your credit union implemented the right analytics to successfully drive its lending strategies? Can your credit union meet compliance standards and still experience loan portfolio growth in 2013? Lending Insights is hosting an hour-long webinar on Jan 8 to help your credit union meet regulatory requirements and improve overall loan portfolio performance.

Improving Cross-Sales: A Matter of Hill, Will, and Skill

Kathy Blumenfeld, vice president of the Lender Development Program for Strategic Link strategic partner CUNA Mutual Group, writes about how proper training and assessment of employees’ skills can help increase output and effectiveness.

HRN Offers Comprehensive Human Resource Services

HRN Performance Solutions has been providing strategic HR solutions and consulting services for more than 20 years. As a Strategic Link business partner, NWCUA member credit unions have access to discounted products and services.

Benchmarking: Preparing to be at the Top of Your Game

Repo Remarketing writes that successful benchmarking can result in changes in performance and innovation, improvement in quality and in overall productivity improvements.

Help Boards Perform Without Using Term Limits

Convention speaker Rory Rowland outlines how credit unions can address with underperforming boards without the use of term limits, which can also eliminate quality leadership.

The Knowledge Curve: Quantifying the Value in Disciplined Investing

One of the most intriguing similarities among credit union management teams is their lack of awareness with regards to the wide disparity between top performing investment portfolios and bottom performing investment portfolios.

Why Credit Union Boards Need to Consider Formal Self-Evaluations

Directors often think they do a good job, but they rarely establish standards and hold themselves accountable.

Volunteer Opportunity – OSPI Seeks Business Leaders

The Washington Office of the Superintendent of Public Instruction (OSPI), the primary agency charged with overseeing K-12 public education, is reaching out to credit unions as it recruits 180 people to form six grade-level committees to help set Washington’s public education performance standards.