10 Payment Trends for 2014: Mobile Banking, EMV Chip Technology & More

In the rapidly evolving payments world, technology is driving the next generation of innovation. This will be a landmark year for the industry, as mobile technology, EMV chip technology and the trend toward a cashless society pick up steam. Cyndie Martini, president and CEO of Member Access Pacific, says these are the Top 10 payment trends to keep your eye on in 2014.

Compliance Question of the Week

Do we stop collecting payments on loans for a service member who is now on active duty?

Legal Briefs

Legal Briefs for December 26, 2013

Free Webinar to Highlight Upgrades to CO-OP Financial Services’ Sprig Digital Wallet

CO-OP Financial Services has scheduled a free webinar on Dec. 10 to unveil enhancements to its Sprig by CO-OP digital wallet, including the ability to make out-of-network, pay-anyone payments.

Monthly Webinars to Focus on Emerging Payment Trends

Americans want a digital payment option from their financial institution, two recent surveys have found, but which of the emerging technologies will best fit the needs of credit union members? A new monthly series of CUNA webinars will try to answer that question.

CFPB Issues Consumer Advisory Regarding Student Loan Servicing

The Consumer Financial Protection Bureau is urging consumers to tell student-loan lenders and servicers how to apply additional payments to their loans so that they can save money and pay down debt more efficiently.

NCUA Issues Request for Comment on Proposed Flood Insurance

Credit unions have until Dec. 10 to comment on a proposed NCUA rule that would implement provisions of the Biggert-Waters Flood Insurance Reform Act of 2012 that deal with private flood insurance, the escrow of flood insurance payments, and the forced-placement of flood insurance.

CFPB Releases Report on Mortgage Servicing Problems

A CFPB report details mortgage servicing problems at banks and other institutions. Many of the issues the report uncovers are harmful to consumers.

Compliance Question of the Week

What does compliance with the Servicemember’s Civil Relief Act mean to credit unions in terms of how they apply the mandated rate reductions to loans?

Compliance Question of the Week

Are new disclosures required for skip payments? The Compliance Question of the Week delves into Regulation Z.

The Treasury Issued Amendments to the Garnishment of Federal Benefit Payments Rule

New amendments to the Garnishments of Federal Benefits Payments Rule take effect June 28. This week’s compliance report explains new definitions and credit union responsibilities.

Compliance Question of the Week

We received a garnishment for a member who receives “protected benefits,” but the benefits come in the form of a check. The member is telling us that we have to give him his money back. What do we do?

Increase Member Loyalty with Mobile Payments

According to Member Access Pacific (MAP), mobile payments can be more than just an added feature for on-the-go credit union members. Credit unions can also use mobile technology to strategically build and maintain member loyalty through just a few important steps.

Northwest Resource Among First to Implement New ‘Virtual Credit Union Branch’

CO-OP Financial Services, a Strategic Link business partner, has introduced CO-OP Sprig, which gives members P2P payment and account aggregation capabilities and represents the first step in CO-OP’s multi-phased approach to creating a virtual credit union branch.

Compliance Question of the Week

We just found out a member has filed for bankruptcy. What should we do?

Compliance Question of the Week

The beneficiary on a Representative Payee account has requested a loan. What do we do? Can the beneficiary use the SSI payments this way?

Merkley on MBL Bill: ‘Let’s Get That Done!’

Sen. Jeff Merkley touched on his support for the MBL bill and outlined his plan for rejuvenating the housing market during Thursday morning’s general session at the NWCUA’s Convention.

Connect to the Future of Credit Unions with Mobile Banking

Strategic Link business partner CSCU explains how offering mobile banking can allow credit unions to reach more members more effectively while positioning themselves as leaders in a growing industry.