The New Best Thing: Understanding the Market for Mobile Wallets

More than 76 percent of mobile phone users in the United States have never used a mobile wallet. But consumers overwhelmingly say they would leave their traditional wallets at home in favor of a mobile alternative – and that means the market is poised to explode once a front-runner emerges.

All Work and No Play? Not When Sunriver Hosts the 2014 CUES Council/NWCUA Executive Summit

Credit union CEOs and their leadership teams can mix business with pleasure at the 2014 CUES Council/NWCUA Executive Summit, which will be held July 30-Aug. 1 at the beautiful Sunriver Resort in central Oregon. Reservations are being accepted now.

The Four Elements That Make Payment Protection a Solid Value for Members

There are three key elements that insurance or other financial-protection products must have to be a good value: accessibility, competitive pricing, and reliability. But if the recent struggles with health insurance exchanges have shown us anything, CUNA Mutual Group’s Rich Trace says, it’s that you should probably add a fourth element to the mix: convenience.

10 Payment Trends for 2014: Mobile Banking, EMV Chip Technology & More

In the rapidly evolving payments world, technology is driving the next generation of innovation. This will be a landmark year for the industry, as mobile technology, EMV chip technology and the trend toward a cashless society pick up steam. Cyndie Martini, president and CEO of Member Access Pacific, says these are the Top 10 payment trends to keep your eye on in 2014.

Card Services for Credit Unions Adds New Mobile Payment Options

Card Services for Credit Unions has added two new options to a suite of products that can help credit unions better serve members who are increasingly turning to their computers, mobile phones or tablets to make payments.

Monthly Webinars to Focus on Emerging Payment Trends

Americans want a digital payment option from their financial institution, two recent surveys have found, but which of the emerging technologies will best fit the needs of credit union members? A new monthly series of CUNA webinars will try to answer that question.

CFPB Issues Consumer Advisory Regarding Student Loan Servicing

The Consumer Financial Protection Bureau is urging consumers to tell student-loan lenders and servicers how to apply additional payments to their loans so that they can save money and pay down debt more efficiently.

Amplify Convention: “How to” is the Buzzword

How to show up as an effective leader, marketing on a shoestring and partnering with startup companies are some of the topics Amplify attendees will be diving into in Portland in October. Fifteen breakout sessions are being offered in addition to keynote addresses by five nationally renowned speakers.

Compliance Question of the Week

What does compliance with the Servicemember’s Civil Relief Act mean to credit unions in terms of how they apply the mandated rate reductions to loans?

Compliance Question of the Week

Can I charge any fees due to dormancy or inactivity, or stop paying interest on a dormant account?

Credit Unions Poised to Capitalize on Consumers’ Demand for Emerging Retail Products and Services

Credit unions can respond to consumer demands for next generation tools and payment forms to reframe member relationships. A CSCU whitepaper analyzing consumer research is available.

Compliance Question of the Week

What happens when an account owner passes away and a minor is named as beneficiary?

Increase Member Loyalty with Mobile Payments

According to Member Access Pacific (MAP), mobile payments can be more than just an added feature for on-the-go credit union members. Credit unions can also use mobile technology to strategically build and maintain member loyalty through just a few important steps.

CFPB Releases First Three Final Mortgage Rules, More Expected

The CFPB last week issued the first three mortgage rule changes required by the Dodd-Frank Act, modifying ability-to-repay policies, escrow requirements for higher-priced mortgage loans, and changes to high-cost mortgage loan requirements.

FinCEN Issues Advisory on Risk Associated with Third-Party Payment Processors

FinCEN has released an advisory providing guidance to financial institutions when filing SARS on activities related to third-party payment processors. It is designed to further the Department of Treasury’s efforts to protect against money laundering and terrorist financing.

Compliance Question of the Week

We had a member who lived in Utah when he passed away. His personal representative has letters of testamentary granted from Utah. Can we turn over the assets to the personal representative based on those letters?

Jeff Russell to Credit Unions: Prepare for Change

“Consumers want options, which is what companies like Google, Dwolla and Paypal bring to the space,” Jeff Russell told NWCUA Convention-goers during Thursday morning’s general session. “Because a large percentage of earned income from exchange fees, which is declining, credit unions have got to be ready.”

Convention Speaker to Present a Compelling Case for Owning, Innovating Payment Systems

Payments are the key to the future of credit unions, according to one of the keynote speakers at the upcoming NWCUA 2012 Convention and Annual Business Meeting. Jeff Russell presents a riveting case for staying competitive.