Harland Clarke Digital Unlocks Secrets to Marketing to Millennials in New White Paper

Want to market your credit union’s products and services to Millennials? Use Email. Yup, they read it. That’s just one tip from your Strategic Link partner, Harland Clark Digital (HCD).

Compliance Center: New Law Creates Exception to Annual GLBA Privacy Notice Requirement

Learn about the new exception to the GLBA Privacy Notice Requirement; get your question answered about spotting and reporting counterfeit money; plus catch up on this week’s legal briefs.

MAP Helps Credit Unions Understand the Market for Mobile Wallets

What are mobile wallets and how will they affect your members? Member Access Pacific has released a white paper covering the options available to consumers, and the forces that will shape the future of mobile payments.

How Can Credit Unions Attract the Next Generation of Members? CUNA White Paper’s Answers Might Surprise You

Generation Y wants robust mobile apps and powerful online tools, and it wants to be engaged and entertained through social media. But a new white paper from the CUNA Operations, Sales & Service Council suggests that credit unions would do well to also remember what makes them different from all of the other financial institutions that are rushing to adopt new technologies.

Troubled Chetco Had ‘No Way Out,’ Rogue CEO Gene Pelham Says

Rogue Credit Union CEO Gene Pelham told the Curry Coastal Pilot this week that Chetco Federal Credit Union had “no way out” of the downward spiral that led to its failure in 2012 and that Rogue “fought really hard” to acquire Chetco’s assets.

Compliance Question of the Week

How do I know whether someone has passed me counterfeit money, and what do I do if they have?

“Branch Transformation Roundtable” Webinar Hosted By CO-OP on July 23

Credit unions want to make branch services experiential—cutting edge yet still very personal. A webinar being offered by CO-OP July 23 has some insight. Details are presented in this week’s Strategic Link business partner article.

CO-OP Announces $199 Insider Rate to Register for Think 14 Conference

The CO-OP THINK conference is looked forward to by credit union professionals and their business partners who like to think outside their comfort zones. In this week’s Strategic Link Business Partner article, CO-OP invites you to register now—for a 70% savings.

picture of a sticky note that says wake up call

Breaking News: Credit Unions are a “Tax Reform Option” According to Senate Finance Committee

In breaking news from the Senate Finance Committee, credit unions were listed as a “tax reform option.” The release of the report naming credit unions specifically as a source of revenue sounds a high-priority advocacy alarm.

Credit Unions Embrace Tablet Technology to Improve Member Service

Addressing convenience is one of the recommendations resulting from the NWCUA’s 2012 Consumer Research Project. A White Paper from the CUNA Technology Council focuses on the growing impact tablets are having on convenient member services.

Catalyst Corporate Offers White Paper on Credit Union Mobile Banking Trends

A white paper from Strategic Link business partner Catalyst Corporate reveals that most credit unions offer mobile banking or plan to introduce it within the next year. Catalyst recently unveiled a mobile banking product to help credit unions keep pace.

Free White Paper from CSCU: Rewards Programs Are Essential For Building and Retaining Member Loyalty

A free white paper from Card Services for Credit Unions (CSCU) explains how credit unions can implement a new rewards program and manage existing programs more effectively.

Free Webinar to Explain CU Online Upgrade

The National Credit Union Administration (NCUA) is hosting an interactive webinar to help credit unions learn more about the upgraded version of CU Online.

FinCEN Extends Deadline for Adopting New CTR and SAR

FinCEN announced that the deadline for financial institutions to utilize its new Currency Transaction Report and Suspicious Activity Report has been extended to March 31, 2013.

Notice Regarding How to Correct or Amend Paper Bank Secrecy Act Forms

Due to business process changes resulting from FinCEN’s BSA IT modernization, paper form instructions that pertain to filing corrections or amendments have changed.

NCUA Guidance Helps with Savings Bond Changes

The NCUA has issued a letter to credit unions to provide guidance in answering members’ questions related to the upcoming changes to the U.S. Savings Bond program.

Treasury Department Offers Toolkit for New Savings Bond Procedures

As the U.S. Department of the Treasury takes steps to end the sale of paper savings bonds, it offers a toolkit to help financial institutions navigate the transition to an electronic system.

White Paper Outlines Critical Expectations for Next-Generation Branch Managers

‘The Credit Union Branch Manager: A New Leader for a New Era,’ is a CUNA whitepaper that offers insight on the key forces that are changing the role of the branch manager and how credit unions should respond.