10 Ways to Prepare for a Core Conversion

Technology is the driving force of the financial services industry’s growth, and credit unions are investing in new tech to serve their members. Here are 10 important things to remember when preparing for a core conversion.

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Measuring the Success of Your IT Security Program

It may be difficult to measure the ROI on your credit union’s IT security program, but if you have solid answers to some key questions, you can make the case for keeping your budget and plan in place. In this week’s Strategic Link report, business partner Network Computing Architects, Inc. offers some tips.

Retailers’ WAYMISH Philosophy Carries Over to Credit Unions

The NWCUA’s Christine Duncan writes about how WAYMISH, a customer service principle developed for the retail industry, can guide credit unions as they continue to strive for high-quality member service.