Say Goodbye to Plastic

NWCUA Strategic Link partner CSCU talks about moving away from the physical card and going digital.

Compliance Center: Members Wanting to Open Accounts Without Providing Any Taxpayer Identification Number

Setting the record straight on identification required to open accounts; your question answered about identifying non-U.S. persons under CIP; plus this week’s legal briefs.

Compliance Center: TCPA Court Ruling Highlights Human Intervention

See how human intervention impacted a recent court ruling on a TCPA complaint; your question answered on opening an account for someone without a Social Security number; plus this week’s legal briefs.

Northwest Credit Union Educators Among Nation’s Most Effective, Says NYIB

Financial education is part of the credit union DNA, and Northwest credit unions lead that charge. The National Youth Involvement Board reports nationally, credit unions reached 366,356 students last year.

New NCUA Grant Round Offers $10,000 to Reach Your Members Digitally

As mobile and online banking become the primary ways Americans access their accounts, these grants offer great opportunities for credit unions to boost their competitiveness in the digital marketplace.

CO-OP Surpasses Bank of America in Number of Branches

The credit union shared branching network is now third in the nation in number of branches.

NCUA Grant Money Available for Low-Income Credit Unions

Grant round open for training staff and hiring interns; applications take only minutes.

No 2014 Share Insurance Fund Premium: NCUA

The NCUA says no 2014 premium, approves joint rule amending flood insurance and correction to corporate rule.

Updates to CFPB Rulemaking Agenda

The Consumer Financial Protection Bureau (CFPB) recently published a semi-annual update of the rulemaking agenda. Also in today’s Anthem: Legal Briefs, and the Question of the Week: “Can a credit union open a share account for someone who only has an ITIN and not a Social Security Number?”

WSECU Warns of Fraudulent Texts, Phone Calls; Microsoft Scrambles to Patch Internet Explorer

WSECU and the Washington state Attorney General’s Office are telling consumers this week that they should not respond to text messages and be wary of automated phone calls that claim their debit cards have been deactivated or suspended. Also: Microsoft is scrambling to patch a serious vulnerability in its Internet Explorer browser.

Identity Theft: How to Avoid It, and What To Do If You Become a Victim

Recent data breaches at Target and other retailers have been in the news a lot, but identity theft can take many forms. Do your members know how to prevent identity theft? Do they know what to do if their personal or financial information is compromised? Check out these great strategies from CSCU – and pass them along to members now!

Credit Union Member Discount from GM Now Bigger, Simpler, Better

Credit union members can now save even more on most Chevrolet, Buick and GMC vehicles with the Credit Union Member Discount from GM and CU Solutions Group.

Compliance Question of the Week

What do we do when a fraud claim is filed but the member wrote their pin on their debit card?

Compliance Question of the Week

What does compliance with the Servicemember’s Civil Relief Act mean to credit unions in terms of how they apply the mandated rate reductions to loans?

Strategic Link Question of the Week

Strategic Link partner Repo Remarketing offers a potential solution to credit unions trying to locate repossessed vehicles. The License Plate Camera Systems program is discussed in this week’s Strategic Link Question of the Week.

Compliance Question of the Week

What happens if a tax refund was automatically deposited into the wrong account?

Addressing the Impact of Overdraft Policies on Low-Income and Young Consumers

Strategic Link business partner John M. Floyd and Associates has been working to provide the CFPB with a balanced look at how transparent overdraft programs can benefit informed account holders, and their findings revealed patterns of overdraft use that disproportionately impacts young adults and consumers of low and moderate income.

Compliance Question of the Week

Who should we call when the credit union receives counterfeit money?