It Was a Happy Mother’s Day for Restaurants, Bookstores and Craft Shops

Credit union members spent more money taking Mom out to eat and giving her books and crafts this year than in 2013, according to an analysis of debit card transactions by CO-OP Financial Services and Saylent.

Credit Union Members Can ‘Shop for Miracles’ and Raise Funds for CMN Hospitals

Credit Unions for Kids, CUNA and the World Council of Credit Unions will sponsor “Shop for Miracles” this fall — a one-day fundraising campaign to support Children’s Miracle Network Hospitals. The event will help celebrate International Credit Union Day on Oct. 16, and includes a pledge from CO-OP Financial Services to provide matching funds through its Miracle Match program.

The New Best Thing: Searching for the Future of Payments Technology

No one questions the fact that payment systems are undergoing a drastic transformation. But will the future of payments be decided by mobile apps? Will Bitcoins hasten the move toward a cashless society? Or does the answer still reside on the drawing board of a high-tech startup?

Members Ready for Their Close-Ups? Personalized Cards from CO-OP Make It Easy

Photo-OP debit, credit and ATM cards from CO-OP Financial Services can help credit unions differentiate themselves from competitors and strengthen member loyalty by creating an emotional tie to personalized cards that members use most often.

News & Notes: Here’s What’s Happening Around the Northwest

STCU promotes Ev Hopkins and Belinda Caillouet to chief officer positions; Mindi Brock joins Our Community Credit Union as its marketing specialist; Barbara Koontz honored by CUSO Financial Services for outstanding performance in investment services; Trailhead Credit Union opens a new branch in Portland’s Mississippi District; CO-OP Miracle Match program helps credit unions raise $3 million in 2013 for Children’s Miracle Network Hospitals.

CO-OP Financial Services’ Add-On Option Lets Members Make Donations at ATMs

An add-on feature from CO-OP Financial Services and Credit Unions for Kids allows members to make charitable contributions to Children’s Miracle Network Hospitals while they conduct business at participating ATMs.

CO-OP Financial Services Offers Wide Range of Access and Convenience Services

Credit union members expect the same convenience and reach that the largest banks offer, with anytime access through a variety of channels. With CO-OP Financial Services, credit unions can offer the latest technology to level the playing field.

CO-OP Gives Small Credit Unions Access to Affordable Nationwide ATM Network

CO-OP Financial Services’ new Small Credit Union Program makes it possible for small credit unions to rival the benefits offered by the ATM networks of the largest financial institutions.

CO-OP Financial Services, Credit Unions for Kids Team Up to Enable Contributions at ATMs

CO-OP Financial Services and Credit Unions for Kids are teaming up to make it easy for credit union members to give back to those in need during the holiday season by introducing an add-on transaction that will allow them to make a charitable contribution at the ATM.

The Shift Toward Self-Service: What Does it Mean to Credit Unions?

Consumers have become used to conducting many of their day-to-day tasks using a self-service channel, from self-check lines at the grocery store to renting movies through a Redbox outlet or checking a flight’s status at an airline kiosk. How can credit unions capitalize on the trend?

CO-OP Financial Services Offers Full Suite of Member-Service Solutions

Financial-services technology is evolving faster than ever, but members still value the personal touches that have traditionally helped differentiate credit unions from big banks. To bridge that gap, CO-OP Financial Services is offering a fully integrated portfolio of products and services that help credit unions compete in a challenging marketplace.

Free Webinar to Highlight Upgrades to CO-OP Financial Services’ Sprig Digital Wallet

CO-OP Financial Services has scheduled a free webinar on Dec. 10 to unveil enhancements to its Sprig by CO-OP digital wallet, including the ability to make out-of-network, pay-anyone payments.

On the Menu in Salem: A Reminder of What Makes Oregon Co-ops Vital

Oregon co-ops served up a pretty good example of the strength of the state’s cooperative movement when they sat down for lunch last week with Oregon legislators in Salem. And they didn’t even have to wait for dessert to make their point.

CO-OP Financial Services Unveils New Mobile Banking System

CO-OP Financial Services’ new CO-OP Mobile allows members to check balances and history, make transfers, make deposits and find nearly 30,000 surcharge-free CO-OP ATMs and 5,000 shared branching locations — all through their mobile devices.

Tell Your Members These Results: Credit Unions 86, Banks 14

If you ask a credit union employee where they think people should put their money—credit union or bank—the winner, of course, is credit union. But how exactly do you explain this to members and potential members? Recent survey results might be of help.

CO-OP Financial Services Rebrands Its Shared-Branching Network

CU Service Centers and its “swirl” logo and signage are being replaced throughout its shared-branching network by CO-OP Shared Branch, but the mission of CO-OP Financial Services remains the same: to contribute to member convenience, and to help credit unions attract new members.

Sarah Canepa Bang Wins Wegner Award for Individual Achievement

Sarah Canepa Bang, a key executive with CO-OP Shared Branching–FSCC, LLC and a driving force behind Credit Unions for Kids, wins the 2014 Herb Wegner Memorial Award for Individual Achievement. Before assuming her nationally prominent role with CO-OP-FSCC, LLC, Bang had strong roots with Oregon and Southwest Washington credit unions.

“Branch Transformation Roundtable” Webinar Hosted By CO-OP on July 23

Credit unions want to make branch services experiential—cutting edge yet still very personal. A webinar being offered by CO-OP July 23 has some insight. Details are presented in this week’s Strategic Link business partner article.