NWCUA’s Troy Stang Kicks Off Series on CEO Perspectives

With 2013 in the rear-view mirror, Anthem asked Northwest credit union presidents and CEOs to reflect on the year that was, consider what lies ahead and talk about the challenges — and the opportunities — that await credit unions in 2014. First up: Troy Stang, president and CEO of the Northwest Credit Union Association.

10 Payment Trends for 2014: Mobile Banking, EMV Chip Technology & More

In the rapidly evolving payments world, technology is driving the next generation of innovation. This will be a landmark year for the industry, as mobile technology, EMV chip technology and the trend toward a cashless society pick up steam. Cyndie Martini, president and CEO of Member Access Pacific, says these are the Top 10 payment trends to keep your eye on in 2014.

Washington Credit Unions Invited to Explore ‘Save to Win’ Program in Free Webinar

More than 16,700 previously under-banked consumers have mastered the savings habit, collectively depositing nearly $40 million into Save to Win accounts offered by credit unions in four states. Six Washington credit unions began offering the program in April 2013, and others are invited to join the program. An informational webinar is being offered Jan. 27.

Legal Briefs

Your weekly update on the regulatory landscape.

Seven Things You Can Do Today to Create Your Branch of the Future

Rapidly changing consumer behavior has made the branch as we know it today irrelevant to many, but the truth is that consumers still want a personal relationship with their financial institution. The good news is that by focusing on the consumer experience, you can start to meaningfully transform your branches today without having to build a new and expensive showpiece.

Generation Y: Why ‘Millenials’ are Worth a Second Look

Financial institutions might be inclined to dismiss Generation Y, because Millennials are struggling financially. But Gen Y is still very optimistic about its financial future, and you should be optimistic, too.

CFPB Releases Final TILA-RESPA Combined Disclosure Rule

The Consumer Financial Protection Bureau has released its long-awaited final rule for Integrated Mortgage Disclosures under RESPA and TILA.

CFPB Launches Web Tool to Help Consumers Find Housing Counselors

The Consumer Financial Protection Bureau has launched an online tool to help consumers find local HUD-approved counseling agencies.

CFPB Launches Campaign to Inform Consumers about New Remittance Transfer Protections

The Consumer Financial Protection Bureau is launching a nationwide multimedia campaign to inform consumers who send money internationally about new protections they have under the Remittance Transfer Rules. The campaign includes a free webinar on Nov. 14.

In-Lobby Terminals Strike Balance Between Automated and Teller Transactions

In-lobby teller terminals deliver a self-service or partially assisted service capability directly at the teller line, next to a teller pod or as a stand-alone unit in the lobby, helping credit unions realize operational efficiencies and encouraging customer relationship-building opportunities.

Myths Vs. Facts: How Does the Affordable Care Act Affect Employers and Consumers?

The Affordable Care Act may be the most significant overhaul of the health care system since Medicare and Medicaid were introduced in 1965. It also ushers in a series of changes that employers such as credit unions must make, and a need for consumers to do their homework. Here’s a look at some of the myths and facts surrounding the new law, with help from NWCUA’s Strategic Link partner and benefits provider, The Trust.

CFPB Still has Concerns Regarding Credit Cards

The Consumer Financial Protection Bureau says the CARD Act has reduced penalty fees and made the cost of credit clearer for consumers. But the bureau says it is still concerned about add-on products, deferred-interest products, fee-harvester cards, and disclosures.

Anticipating New Rules and Regulations, Battling for Consumers’ Wallets and Working Together with Co-ops: What Will You Learn at Amplify?

In the ever-changing battle to deliver financial services to consumers, are you prepared to defeat retailers, mobile-network operators, card issuers and Web-based platforms? How can your credit union work with co-ops to grow business, benefit members and influence policymakers? And what’s on the regulatory horizon? You’ll find the answers to those questions and more at Amplify, the Northwest Credit Union Association’s annual celebration of the credit union movement. Register now!

Navigating the Affordable Care Act, Battling for Consumers’ Wallets, and Building a ‘Virtual Branch’ Online: What Will You Learn at Amplify?

In the ever-changing battle to deliver financial services to consumers, are you prepared to defeat retailers, mobile-network operators, card issuers and Web-based platforms? How will you navigate through the maze of options created by the Affordable Care Act? And how do you build a “virtual branch” to serve the digital needs of tech-savvy members? You’ll find the answers to those questions and more at Amplify, the Northwest Credit Union Association’s annual celebration of the credit union movement. Regular registration rates end Friday!

Digital Campaign Connects Main Street to Congress with ‘Don’t Tax’ Message

A digital campaign spread over 100 websites will connect Main Street consumers to Congress through a simple message: “Don’t Tax my Credit Union.” The NWCUA launched the month-long campaign this week.

Affordable Care Act: Five Things Credit Unions Need to Know and Do Now

Health care reform has triggered changes employers need to make. Some of the deadlines and opportunities are immediate. A checklist of important steps should be on your action plan now.

Western Sky Financial LLC Will Stop Funding Loans Next Week

Western Sky Financial, a lender who came under numerous state and federal microscopes for extreme interest rates, will stop making loans next week.

Bluebird Prepayment Card Architect to Keynote Amplify Convention

One of the most influential women in payments will headline Amplify Convention in Portland in October. Laura Kelly is the architect of the Amex/Walmart Bluebird card. Need we say more?