The credit union think tank’s innovation program will welcome two new participants from the Northwest.
Like the wine industry, credit unions are grappling with the challenge of attracting Millennials. C0-OP offers an industry-wide branding campaign to raise all ships.
“Selling insurance is exactly like selling Victoria’s Secret products.” Find out why at Amplify Convention, and learn how credit unions can deepen member relationships by taking a retail approach.
The CFPB is concerned about how consumers will be impacted by opting in to overdraft services for one-time debit card and ATM transactions. Also in the Compliance Center: legal briefs and the question of the week.
Credit unions have officially reached a membership milestone: 100 million Americans are members. Credit unions added 2.85 million new members over the past year.
Nineteen percent of Oregon’s households have limited or no access to the financial system. Bank On Oregon is recruiting credit unions to help provide safe services to those consumers.
Singer/Songwriter Daria Musk innovated her way into the national spotlight by performing concerts from her home studio and inviting fans to join her via the Internet. Now the spokesperson for CO-OP Financial Services’ “Empowering People. Amplifying Dreams” campaign, Musk will meet with credit unions in a July 10 webinar.
Every enhanced member service presents an opportunity for more regulation. The CFPB is zeroing in on how mobile banking impacts unbanked and underserved consumers.
As financial institutions race to lure “Gen Y” consumers, a new report from the Filene Research Institute finds what that generation needs most, is what credit unions do best.
CO-OP Financial Services is banking on the drawing power of a young singer-songwriter to attract new members to credit unions — members who may not understand what credit unions are, but who know they’re not satisfied with the status quo.
Whether you call them “Millennials” or “Gen Y,” one thing is clear: Consumers born since 1980 know precisely what they want in a financial institution, a new study shows, and many are finding the “outstanding customer experience” they seek at credit unions.
WSECU and the Washington state Attorney General’s Office are telling consumers this week that they should not respond to text messages and be wary of automated phone calls that claim their debit cards have been deactivated or suspended. Also: Microsoft is scrambling to patch a serious vulnerability in its Internet Explorer browser.
Credit unions, banks, government agencies and nonprofit organizations are banding together to create a statewide Bank On program in Oregon that would increase access to financial services for the state’s unbanked and under-banked consumers.
Recent settlements involving unfair and deceptive marketing practices should serve as reminders that credit unions need to pay close attention to complying with the Unfair, Deceptive or Abusive Acts or Practices rules.
Credit union CEOs and their leadership teams can mix business with pleasure at the 2014 CUES Council/NWCUA Executive Summit, which will be held July 30-Aug. 1 at the beautiful Sunriver Resort in central Oregon. Reservations are being accepted now.
From bake sales on Financial Fitness Day to volunteering at Reality Fairs and helping young people “Catch the $ave Wave,” credit unions will shine a spotlight on the importance of financial education in April. How will you celebrate National Financial Literacy Month? We’ve got loads of ideas!
A coalition of federal agencies, state governments, consumer organizations and local consumer-protection authorities are shining a light this week on efforts to help consumers take full advantage of their rights and make better-informed decisions.
Filene Research Institute will soon begin recruiting the next class of innovators for its i3 program. It’s a unique chance for the next generation of credit union leaders to “change the world of consumer finance.”