Compliance Question of the Week

What do we do when a fraud claim is filed but the member wrote their pin on their debit card?

Compliance Question of the Week

On an application we received indirectly from a dealer, I noticed there was not a section for a joint applicant to evidence his or her intent of being a joint applicant. Instead, there was fine wording at the bottom where the co-applicant affirmed the accuracy of the information and evidenced his or her intent to be joint applicant. Is this okay?

Compliance Question of the Week: 12-27-11

Do we have to pay dividends on dormant or inactive accounts?

Compliance Question of the Week

If a credit union offers a debit card that is tied to an HSA account, is that covered under Reg E?

Compliance Question of the Week

If our members write their personal identification number (PIN) on their debit cards, and thieves use the PIN to take money out of the account, do we still have to pay even though the members’ own negligence caused the loss?