What do we do when a fraud claim is filed but the member wrote their pin on their debit card?
On an application we received indirectly from a dealer, I noticed there was not a section for a joint applicant to evidence his or her intent of being a joint applicant. Instead, there was fine wording at the bottom where the co-applicant affirmed the accuracy of the information and evidenced his or her intent to be joint applicant. Is this okay?
Do we have to pay dividends on dormant or inactive accounts?
If a credit union offers a debit card that is tied to an HSA account, is that covered under Reg E?
If our members write their personal identification number (PIN) on their debit cards, and thieves use the PIN to take money out of the account, do we still have to pay even though the members’ own negligence caused the loss?