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Welcome, from Your Association’s PR, Marketing, and Communications Team

The alliance between Idaho, Oregon, and Washington credit unions makes sense for the movement. We’re pleased to share new resources with your marketing team.

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Digital Mobile-First Revamp with Solarity CU

Anthem spoke with Solarity Credit Union about their recent project, an all-new mobile-first website.

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Q&A With Chad Olney, New President & CEO of Pacific Crest FCU

Olney takes over for Kathie Philp, a long time credit union advocate. We talked to him about his journey from Board Member to CEO, and his outlook on advocacy.

Quick Four: Q&A With SMCU on Their New Seattle HQ

After four decades at 801 Third Ave, SMCU moved across from Seattle’s Safeco Field.

Verity Nabs Spot on Top 100 Business List

Seattle Business Magazine selects the list that “every company wants to be on” and we talked to Verity about their spot on it.

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St. Helens Community CU Releases Second Mobile App, Bringing Member Value Galore to Screens Across the Northwest

Anthem talked to Ryann Weaver, VP of Marketing for 15,000-member St. Helens Community Credit Union about the Go Local app, set to launch on April 27 connecting members with geo-tagged deals in their area.

Impact Roadshow Q&A With Tansley Stearns of Filene

Anthem talked to Tansley Stearns of Madison, Wisconsin-based Filene, ahead of the Filene Impact Roadshow in SeaTac, Washington on April 15. The roadshow brings Filene research buzzwords like innovation to best practice for credit union leaders across the Northwest.

Futurist to Recruit Credit Union “Change Agents” at Amplify

An expert in future studies plans to “infect as many change agents as possible” from the stage at Amplify Convention this fall. Andy Hines, a futurist and executive-in-residence at the University of Houston, is among keynote speakers headlining the NWCUA’s annual convention in Spokane.

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Verity’s Hayes Earns NWCUF’s Mark of Excellence Award

Bill Hayes, president and CEO of Verity Credit Union, is the 2012 recipient of the Northwest Credit Union Foundation’s Mark of Excellence Award, honoring outstanding credit union professionals whose careers span at least 25 years.

Honor a Credit Union Leader with a Summit Award Nomination

Through the Summit Awards, credit union professionals and volunteers are recognized by the NWCUA and their peers for their contributions to the movement. Past winners Gene Pelham and Jim Morrell weighed in on what the award has meant for them.

Summer Marketers’ Networking Council to Focus on Compliance

The NWCUA’s compliance team answers 15-20 questions a day on everything from appraisal questions to “what to do if a member was murdered by his payable-on-death beneficiary.” Marketers have an opportunity to network on compliance challenges July 12.

Significant Credit Card Security Breach Uncovered

Visa and MasterCard are notifying card-issuing credit unions and banks of a possible massive data breach involving Atlanta-based Global Payments Inc., a third-party payment processor.

A Credit Union Q&A with Portland Mayor Sam Adams

Portland Mayor Sam Adams requested input last week on his Responsible Banking Resolution, a proposal that could impact Oregon credit unions. He answered several questions on the subject in this Anthem e-interview.

Redesigned Website Highlights NWCUA’s Ever-Expanding Service

A redesigned website and expanded Anthem coverage are among the upgraded features being rolled out by the NWCUA at the start of the New Year.

Retailers’ WAYMISH Philosophy Carries Over to Credit Unions

The NWCUA’s Christine Duncan writes about how WAYMISH, a customer service principle developed for the retail industry, can guide credit unions as they continue to strive for high-quality member service.

Help Shape the Future of Anthem

As Anthem continues to evolve, we are asking for your input. How can we make Anthem better? Give us your feedback by answering a few quick questions.

Governor Seeks to Appoint Environmentalist to Direct the DCBS

Ten months after the resignation of Oregon Department of Consumer and Business Services Director Cory Streisinger, Governor Kitzhaber is floating the name of a new candidate—environmental attorney Geoff Huntington.