About the HR & Trainers Council

The HR & Trainers Council provides a forum for credit union professionals in human resources and training to learn about new techniques, preview other credit union’s practices, and share professional presentations in this self-directed forum. The open format of this Council serves to encourage and recharge staff dealing with similar challenges and developments within the Credit Union Movement. Human resources and training professionals will gather to learn, teach, and pass on tips; providing resources, information, and networking and professional development opportunities to best prepare for what’s on the horizon.

Council Meeting Dates


  • Session Two – Wednesday, Dec. 11 (10 a.m. – 2 p.m. PST, 11 a.m. – 3 p.m. MST)


  • Session One – Thursday, April 30 (Time TBD)
  • Session Two – Wednesday, Oct. 28 (Times TBD)
Event Locations

Council meetings will continue to be held in NWCUA offices with lunch provided and an opportunity to network with peers. Attendees will now be able to call-in directly from their desks, or convene with a group of their co-workers or peers in a conference room at their credit union. In-person Council meetings will no longer be organized in Eugene, Lewiston, Medford, Pocatello, or Spokane.

NWCUA Idaho Office
2710 W Sunrise Rim Road
Suite 100
Boise, ID 83705

NWCUA Oregon Office
13221 SW 68th Pkwy
Suite 400
Tigard, OR 97223

NWCUA Washington Office
18000 International Blvd
Suite 350
SeaTac, WA 98188

Session 2 Information - Dec. 11, 2019

Event Details:

Dec. 11, 2019
10 a.m. – 2 p.m. (PST)
11 a.m. – 3 p.m. (MST)

Register Now

Program AgendaWednesday, Dec. 11, 2019
10:00 – 10:15 a.m. PST
11:00 – 11:15 a.m. MST
Jennifer Huggard, SVP, Administration & Governance Affairs
10:15 – 11:45 a.m. PST
11:15 a.m. – 12:45 p.m. MST
OnPoint’s Talent Development Strategy – Going Beyond the Basics
Joyce Riley, Manager of Organizational Effectiveness, OnPoint Community CU

Learn how OnPoint has expanded their development opportunities for their employees that go beyond the fundamental technical and functional training needed to do their jobs. They have invested in the professional and leadership development of their employees through the programs and resources that they provide that include their Next, Impact, Soar, Bench Strength, and Peer Mentor Succession Planning Programs as well as their Professional Development Center. Come learn the why’s, how’s and high-level design of each program and resource.
11:45 a.m. – 12:30 p.m. PST
12:45 p.m. – 1:30 p.m. MST
Networking Lunch
*Included in your Registration if you are attending in a NWCUA office.
12:30 – 1:30 p.m. PST
1:30 – 2:30 p.m. MST
Navigating Pay Equity
Kelly Tilden, Shareholder, Farleigh Wada Witt

Credit Unions in Oregon, Washington, and Idaho must navigate not only the federal Equal Pay Act but also state pay equity laws. Kelly Tilden from Farleigh Wada Witt will help us navigate the interplay of the different state and federal laws and develop best practices to avoid a claim.
1:30 – 2:00 p.m. PST
2:30 – 3:00 p.m. MST
Credit Union Advocacy – What and Why?
Jordan Beyer, Grassroots Advocacy Manager, Northwest Credit Union Association

Beyer will be presenting on the continued importance of credit union advocacy. He’ll be sharing the various benefits of advocacy training for employees and how growing in our advocacy helps promote and inspire a clear sense of the credit union difference. Be prepared to learn more about getting involved and staying engaged as a credit union advocate!

About the Presenters

Jordan Beyer
Grassroots Advocacy Manager, NWCUA

Jordan Beyer is Grassroots Advocacy Manager for the Northwest Credit Union Association. In this role, he has the pleasure of working closely with credit union leaders and their staff in Idaho, Oregon, and Washington to help them better understand their role as credit union advocates. Beyer enjoys being a storyteller, conveying to elected officials on the state and federal levels the positive impacts credit unions are having in their communities and the value they bring. Additionally, he oversees the Credit Union Legislative Action Council’s giving, helping to ensure the Credit Union Movement remains strong in its ability to provide bipartisan support to credit union champions at the federal level. Among other duties, he works closely with the NWCUA Advocacy team to provide support where needed in advancing credit union priorities.

Joyce Riley
Manager of Organizational Effectiveness, OnPoint Community Credit Union

A graduate of the University of Oregon with a B.A. in English, Joyce has over 35 years of experience in talent and organizational development in the financial services industry. She joined OnPoint Community Credit Union in June 2012 and currently serves as the Manager of their Organizational Effectiveness department. Her team is responsible for the design and deliver of training solutions and organizational development programs as well ensuring business policies, procedures and practices are current, accessible and regularly reviewed as part of a continuous process improvement strategy. A resident of Beaverton, Joyce has one daughter who lives in Southern California and works in the entertainment business.

Kelly Tilden
Shareholder, Farleigh Wada Witt

Tilden is chair of the firm’s employment group and focuses her practice in the areas of employment law, business, and litigation. She has vast experience defending credit unions in employment claims in state and federal courts and before administrative bodies, and offers practical advice and experienced based insight to help employers confidently apply state and federal regulations.

Event Sponsor

Thank you to our sponsor:

Farleigh Wada Witt

Council Memberships & Scholarships

Council Memberships

Attend an individual council meeting or purchase a membership for your credit union. Click here to view Council membership options and pricing.

A la Carte Options
  • Individual Council Attendance: $79 (2019)
  • Individual Council Attendance: $99 (2020)

Continued education and training of credit union employees helps keep the Credit Union Movement vibrant and competitive in the financial marketplace. We understand this can take a significant commitment of time and money. The Northwest Credit Union Foundation provides professional development scholarships awarding up to $1,500 per year for selected applicants.

Learn More & Apply

Council Resources

There is a listerv associated with this Council, email [email protected] to get added.

NWCUA Staff Liaison

Your NWCUA Staff Liaison
Jennifer Huggard
SVP, Administration and Governance Affairs
Direct: 206.340.4842
Toll Free: 800.995.9064 x154
[email protected]

Cancellation & Refund Policy

Twenty-four hour cancellation notice required. Failure to do so will result in a $10.00 fee. Refunds are not available. This program is open to NWCUA Member and Associate Member credit union employees only. For more information about the Northwest Credit Union Association’s Council program, email Carmen Vigil at [email protected].