Credit Union:

InRoads Credit Union


St. Helens




Contact: Amy Howard

Job Description:

This role will require at minimum a high school diploma or GED and 1-year previous experience working in a member facing role in a credit union or in retail sales.

A successful Universal Service Advisor 1 should be equipped with the following:


  • Proficiency in spreadsheet, word processing, Outlook, and database software applications skills are required.
  • Requires strong interpersonal and communications skills to develop trust.
  • Must be able to maintain composure under pressure, interact routinely with others face-to-face, by telephone, and through other communication methods using active listening skills and excellent teamwork.
  • Must be reliable in creating highly accurate work results, meeting strict deadlines, and prompt and friendly service delivery.
  • Requires working with others in a group or team and the ability to remain flexible despite interruptions and/or routine changes to priorities and/or job duties.
  • Must be available to work Monday through Saturday schedule and be bondable.
  • Requires ability to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl on a routine basis.