Credit Union:
America's Credit Union

Region: Pacific Northwest

Type: Staff

Contact: Ana
Email: [email protected]
Phone: (253) 964-6197

Closing: 10/31/2019

Job Description:

POSITION PURPOSE: The Transaction Research Specialist will be responsible for monitoring transactions and the membership for CTRS, SARs and any Anti-Money Laundering and OFAC programs. This person is also responsible for information sharing such as 314a, 314b, updates to the SDN and Sanction Countries along with verification for Social Security and Medicare. This person will be working with staff and membership to research and resolve disputes, adjustments, deceased accounts, and maintenance for member’s loans and shares accounts. The Transactions Research Specialist will also process, file and track E-Oscar/Credit Disputes to reporting agencies. This position requires high accuracy in ensuring prompt resolution and will report directly to the Director of Transaction Management.


  • Ensure proper implementation and adherence to the Credit Union’s BSA Program including but not limited to CIP, CDD/BO, OFAC, and recording keeping and retention requirements.
  • Monitor daily Anti-Money Laundering transaction reports for cash and suspicious activity per BSA regulations.
  • Compare Symitar’s cash reports to Verafin to ensure accurate information is being imported correctly each day.
  • Responsible for filing of CTR & SAR to Fin Cen. Track and Monitor follow up for continued filings.
  • Monitoring Verafin for watch list and new alerts for BSA. Create cases and follow up for Suspicious Transactions.  
  • Assist in monthly board reporting.
  • Review and process the 314A and SDN/CSL files from Fin Cen.
  • Review and process the 314b requests according to BSA guidelines.
  • Participate in ongoing training to maintain current knowledge of BSA and related AML and OFAC regulatory requirements.
  • Download Wire Files to Verafin for possible fraud or BSA monitoring.
  • Process Social Security Administration Account Verification Requests
  • Process Medicare Account Verifications Requests
  • Process daily E-Oscar/Credit Dispute and AUD request
  • Maintenance of Social Security Numbers and TIN mismatch records with the IRS
  • Review Decease Account disbursements.
  • Notify decease member beneficiaries and or/ executor of the estate to resolve accounts.
  • Correct Monthly Share CD maturity date discrepancies. 
  • Share Dividend Adjustments, exception reports and set up errors
  • Certificate and money market account adjustments
  • Assist and perform other responsibilities in Transaction Management such as:
  • Review daily OFAC hits reports and report any findings
  • Maintenance of Social Security Numbers and TIN mismatch records with the IRS
  • Garnishments-Process Child Support, Washington State, and Court Orders
  • Subpoena request
  • Monthly Dormant Account Monitoring
  • Unclaimed Property Reporting to state of member’s last known address
  • IRA audits and correct transaction errors
  • Record Retention

Education/Experience Required:

  1. High School Diploma or equivalent
  2. Two years of experience working in a financial institution with customer service and lending experience

Additional Comments:

To be fully considered for the position, please complete a full application on

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.

Principals only. Recruiters, please don’t contact this job poster. Do not contact us with unsolicited services or offers.