Credit Union:

Region: ID

Type: Staff

Contact: Paul Bowman
Email: [email protected]
Phone: (208) 854-3950
Fax: (208) 345-4085

Closing: 1/31/2019

Job Description:

Delivering a professional experience to our customers is our top priority, which means that hiring friendly, customer-focused team members is critical to our company’s and our customers’ success. We are always happy to answer the phone, and we proactively encourage our customers to contact us with their questions, concerns, suggestions for product improvements, or even to simply say hello!

You will be joining a fun, creative, experienced team who are passionate about bringing dynamic products to the credit union industry. We are located in amazing Boise, Idaho, which has been repeatedly named a top city in the US to live. Boise also ranks high in healthcare, with St. Alphonsus Regional Medical Center and St. Luke’s Health Systems easily accessible to residents. A haven for outdoor enthusiasts, recreation opportunities are plentiful for camping, hiking and mountain biking. Boise is also a hub for music and theater and has a thriving high-tech industry. We offer an extensive benefits package for all full-time employees, including company-paid health benefits. Salary D.O.E.

Additional Comments:

  • Credit Union/Banking experience preferred
  • Experience with front-line customer support
  • Comfort with web-based applications
  • Stellar written and verbal communication skills
  • Friendly, outgoing personality
  • Knack for listening to and empathizing with customers
  • Ability to multi task and achieve goals
  • Must be self-motivated, take initiative and be proactive
Bonus points awarded if you have the following:
  • Experience with digital banking support
  • Experience with core data system support
  • Bachelor’s Degree or equivalent preferred