Credit Union:
OCCU

Region: Eugene, Oregon

Type: Staff

Contact: Kim Antram

Closing: 3/6/2020

Job Description:

OCCU is looking for a Products Marketing Manager. Come join a growing dynamic team that’s helping to improve member experience and bringing next-level marketing and brand strategy to the credit union. If you have matching experience, consider applying today!

Leading the management and execution of marketing initiatives for multiple product lines for OCCU, the Products Marketing Manager serves as a critical conduit between product line leaders and marketing. This strategic, detail-oriented, digital-savvy marketing professional is responsible for the planning and execution of successful marketing initiatives and the growth of product lines. This position leads the development of clear product positioning and messaging that differentiates OCCU’s products and services, while also serving as an expert on digital marketing, customer journey mapping, market intelligence, engagement and retention, using sophisticated marketing strategies and tools.                                                         

As a not-for-profit financial institution, we strive to provide remarkable value and unparalleled personal guidance with every interaction. We focus on member service, community involvement and providing value to our more than 165,000 members with every decision we make. In exchange for high levels of work performance, dedication and innovative thinking, we are committed to providing our employees with a challenging, fun, open and engaging work environment that motivates them to stay with us over the long haul. Benefits include a robust 401(k) program with employer match after 6 months; medical, vision and dental coverage that starts the month after hire; life insurance and much more. 

Location: Eugene, OR

Beginning Salary Range: $31.30 – $39.13 per hour

To find out more about OCCU career opportunities, visit us at: https://www.myoccu.org/current-career-opportunities.   

If you want to apply directly to this opportunity, click here: https://myoccu.clearcompany.com/careers/jobs/64a3ff19-49ad-1476-024e-cfa50ad6d9d4/apply?source=1234941-CS-22573.

Job Responsibilities:

Product Line Leadership

  • Establish and maintain collaborative relationships with product line teams and the marketing team. Meet regularly with product line stakeholders, participate in relevant product line meetings and provide ongoing strategic recommendations.
  • Provide frequent updates and reports on progress against goals, including identified success metrics, sharing the appropriate level of communication with the Marketing Manager, marketing team and product line stakeholders.
  • Actively listen to stakeholder input, and coupled with best practices in marketing, utilize strategies to ensure product line success.

Marketing Plans, Campaign Strategies and Execution

  • Collaborate with Marketing Manager on annual marketing plans for products and services, as well as marketing plans for new or revamped products and services.
  • Develop campaign plans to meet marketing and organizational goals.
  • Collaborate with colleagues to execute on annual marketing and campaign plans, identifying metrics for success and ensuring the necessary tracking is in place to measure success.
  • Copyedit and proofread creative deliverables, including ensuring all marketing materials meet compliance requirements.
  • Utilize tools for project management, marketing automation and analytics.
  • Leverage data for strategic segmentation and decision making to increase adoption and engagement, and meet cost-per-acquisition targets.
  • Contribute to research on product line programs and marketing plans by regularly monitoring competitive landscapes and gathering data on consumer preferences, as well as collaborating with the Research & Development team.
  • Granularly track all marketing tactics, ensuring robust tracking is in place to ensure marketing efforts are attributed to successes, in methods consistently used by the marketing team.
  • As changes in markets and/or demands occur, recommend updates to marketing initiatives.

OCCU Strategic Support

  • Serve on cross-functional teams to support organizational projects.
  • Support the Marketing Manager with the strategic initiatives including, but not limited to, brand management, persona research, customer journey mapping and/or member experience initiatives.
  • Perform other duties as assigned.

Core Competencies:

  • Strategic planning – Obtain information and identify key issues and relationships relevant to achieving a long-range goal; commit to a course of action to accomplish a long-range goal after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational values. Key actions include gathering information, organizing information, evaluating/selecting strategies, establishing high-level plan.
  • Building influential partnerships – Leverage relationships with internal and external partners to persuade key stakeholders to take action that will address members’ needs and advance sales. Key actions include seeking partnership opportunities, seeking to understand, making a compelling case, gaining commitment and demonstrating interpersonal sensitivity.
  • Communication – Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others. Key actions include organizing the communication, maintaining attention, adjusting to the listener, ensuring understanding, listening actively and conveying a professional presence.
  • Continuous improvement – Originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas and implement solutions. Key actions include identifying opportunities, determining causes, targeting improvement ideas and implementing improvements.
  • Planning and organizing – Establish an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines and leveraging resources. Key actions include prioritizing, determining tasks and resources, scheduling, leveraging resources, staying focused and staying informed.
  • Quality orientation – Accomplish tasks by considering all areas involved, no matter how detailed; show concern for all aspects of the job; accurately check processes and tasks; be watchful over a period of time. Key actions include following procedures, ensuring high-quality output and taking action.
  • Technology savvy – Leverage one’s practical knowledge and understanding of recent technology tools, solutions and trends to improve work results, solve work problems and take advantage of new business opportunities. Key actions include actively developing expertise, sharing expertise and leveraging technology.
  • Technical/professional knowledge and skills – Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results. Key actions include understanding technical terminology and developments, knowing how to apply a technical skill or procedure, knowing when to apply a technical skill or procedure and performing complex tasks in area of expertise.

Job Expectations:

  • To follow all company policies and acting as a role model to others in the following. This includes, but is not limited to, providing exceptional internal and external service, championing company values, representing the credit union with a high level of professionalism, working hard to support one’s teams and arriving to work with a positive attitude every day.
  • Utilize the Agile Project Management method with marketing projects and initiatives.
  • Approach marketing with member-first perspective.
  • Self-motivated with an attitude to move projects forward and overcome barriers when challenged.
  • Promote a positive and collaborative team environment.
  • Proactively seek understanding from colleagues.
  • Actively listen, explore problems and be solutions-oriented.
  • Obtain a solid understanding of products marketing, product lifecycles, product launches, conversions and ongoing R&D.
  • Manage multiple projects and deadlines simultaneously and make sound decisions.

Experience:

  • At least five years of sophisticated marketing experience, preferably in the financial services industry.
  • Three years of digital marketing experience.
  • Three years of experience in strategic-level product marketing preferred.

Education:

Bachelor’s degree in Marketing, Business, Communications or a closely related field, or equivalent level of experience.

Physical Demands and Work Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and to talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
  • Work Environment: The noise level in the work environment is usually moderate.
  • Work Hours: This job can typically be done within a Monday through Friday schedule; however, based on events going on there will be times when evening and weekend work is required with little or no notice.

OCCU is an Equal Opportunity Employer


Education/Experience Required:

Experience:

  • At least five years of sophisticated marketing experience, preferably in the financial services industry.
  • Three years of digital marketing experience.
  • Three years of experience in strategic-level product marketing preferred.

Education:

Bachelor’s degree in Marketing, Business, Communications or a closely related field, or equivalent level of experience.


Additional Comments:

To find out more about OCCU career opportunities, visit us at: https://www.myoccu.org/current-career-opportunities.   

If you want to apply directly to this opportunity, click here: https://myoccu.clearcompany.com/careers/jobs/64a3ff19-49ad-1476-024e-cfa50ad6d9d4/apply?source=1234941-CS-22573.