Credit Union:
Pioneer Federal Credit Union

Type: Staff

Contact: Melissa Schultz

Closing: 6/24/2020

Job Description:

The Member Services Representative will greet and assist members and potential members with their Credit Union needs; explains services, sets up new accounts, responds to problems, assists members with their loan applications; processes loan disbursements and directs members to the appropriate team members. This position is responsible for offering and explaining electronic and video services for member’s convenience. Must be proficient with Pioneer’s electronic channels to include, but not limited to home banking, mobile banking, and my Pioneer Personal Assistant products. Assists other team members with a variety of duties.

Interested in Applying? Apply Here


Education/Experience Required:

Experience: 1 year of similar or related experience.

Education:  A high school education or GED

Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. 

Other Skills:  This position requires excellent public relations skills, knowledge of Credit Union services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position

Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions. May include constant standing. 
Work Environment: Normal light, heat, air, and space in the work environment.


Additional Comments:

Pioneer Federal Credit Union is the 5th largest credit union with headquarters in Idaho and has served Southwest Idaho since 1954. We are experiencing rapid growth and expansion through our unparalleled commitment to the communities we serve, as well as our commitment to our team members. We offer a benefits package that includes an excellent compensation package, health and dental insurance, generous paid holiday and vacation, tuition reimbursement, child care reimbursement, team member discounts, an 8% matching 401(k) program and more.