Credit Union:

America's Credit Union

Region:

DuPont, WA

Closing:

12/31/2021

Job Description:

Time to change up the scenery and work for a company that invests in you! ACU is looking for an experience mortgage professional to apply their leadership skill in order to manage, set goals for their team, and strategize to help drive profitably and growth. Join a dynamic team of Home Loan Consultants and help make a difference in the lives of the community.

POSITION PURPOSE:

Serve as manager of mortgage production team responsible for overall leadership of loan originators. Supervise Mortgage Loan Officers (MLOs).

PRINCIPAL ACCOUNTABILITIES/ESSENTIAL FUNCTIONS:

  • Supervise a production team of originators so that they achieve goals for loans closed exceeding budget requirements
  • Maintain personal loan production levels at acceptable (budgeted) levels
  • Ensure that originator(s) develop and maintain existing Realtor and builder contacts and constantly strive to expand their base. Make joint business development calls as appropriate. Review each Mortgage Loan Originator’s performance monthly, and territory, at least twice a year and make significant decisions and changes when appropriate
  • Identify training needs to ensure MLO development, perform official Annual Performance Reviews on MLO staff, and continually coach as needed; recommend disciplinary action and termination, when required
  • Ensure that data on market conditions, competitor products and pricing is gathered, assembled, and evaluated for home office management use
  • Ensure that loan files and all applicable documents flow in a timely, efficient manner from application to the Secondary Marketing department
  • Ensure courteous, efficient, and effective resolution of complaints from customers, Realtors and attorneys
  • Continual searching, recruiting and hiring of additional loan originators to help increase the amount of loan volume for the branch
  • In addition to the above duties, the Producing Branch Manager shall also be responsible for ensuring Integrated Relationship Management (IRM) with Community Bank partners and other IRM partners, coordinating activities between all lines of business
  • Any other duties and responsibilities that may be assigned by the Regional Mortgage Manager or Executive Management