Credit Union:

Trailhead Credit Union


Portland, OR




Contact: Sheila Avella
Phone: (503) 220-2592

Job Description:

Make a direct impact.

Propose solutions.

Be appreciated for your successes.

Create positive energy.

Laugh daily with coworkers.

Enjoy work.

Your voice, professional and personal development, and individuality will be valued at Trailhead.

serve our membership face-to-face, and through other mediums daily.

What Your Day Looks Like:

  • Start your day with a cup of coffee at our Old Town location (coffee from local roasters, of course).
  • Get ready to be the face of the credit union! Prep your work station so that you’re ready to take on the day!
  • Check in with your co-workers; make some jokes.
  • Complete a variety of transactions to meet our member’s unique needs. Give members an experience to remember!
  • Assist members of Trailhead Credit Union in person, via telephone, snail mail, email, or online through our app.
  • Replace debit/ATM/credit cards as needed.
  • Take a break! Check out the Chinese Gardens across the street. Enjoy a stretching session in our Serenity Room. Dine at a local restaurant or our breakroom.
  • Back to being a Rockstar: You will spend most of your day problem-solving, listening, and providing answers to a variety of our member’s requests.
  • Receive some praise and feedback from your supervisor.
  • You’re feeling appreciated, proactive, ambitious, and need minimal supervision.
  • Time to go home and know that today: You. Made. A. Difference.

Work week:

  • Monday thru Friday, 8:30-5:30. That’s right, no weekends!


  • High school diploma or equivalent
  • Minimum of 1 year of previous cash handling experience (your previous experience at a coffee shop, fast food restaurant or retail store are valuable here!)
  • Ability to provide exceptional customer service
  • Demonstrated ability to communicate professionally and provide our members with excellent, prompt service.
  • Knowledge of windows products

NOTE: we recognize imposter syndrome is real. If you do not perfectly fit every characteristic, we strongly encourage you to apply. Show us your individual shine, demonstrate your ability to learn, illustrate your capacity for determination and we can teach the rest.

Preferred experience (Desired, but not required!):

  • Previous teller experience
  • Some college coursework, including successful complete of college-level accounting or math courses

Job Type: Full-time

Hourly Pay: $16 – $17.50 per hour

Interested in applying?

Email your current resume and cover letter explaining why you’re interested in the position.