Member Service Representative (Part-Time)
InRoads Credit Union
Contact: Melissa Korsmo
Email: [email protected]
Phone: (503) 366-6344
At the heart of every InRoads Credit Union position is a relationship built between the employee and the members they serve (internal and external). Transparency, acceptance of individuality, confidence and strong communication skills are necessary. Credit Union employees understand members trust and rely on their assistance daily; the employee’s goal is to go above and beyond to make their member’s day easier.
This position will require a qualified applicant to interact routinely with members. An MSR needs to be able to assist members with banking needs, articulate answers and/or instructions while representing InRoads in a friendly and courteous manner. This position requires basic teller transactions, in addition to routinely offering and selling Credit Union products and services that benefit the member. This position requires the delivery of highly consistent quality service. An MSR will routinely deliver a standard set of services while assisting members, providing information on products and services, explaining policies and procedures, and representing InRoad’s brand in a positive way.
Qualified applicants have at least 6 months of cash handling experience, a high school diploma/GED or an equivalent variation of the two. This position requires strong interpersonal communication and listening skills, as well as, the ability to remain professional in all situations. An individual in this position must be able to maintain composure under pressure, work in a fast paced and changing environment, multi-task, be a team player, and should be available for work Monday through Saturday at any branch location. Hours for this position may vary, with an annual average around 20-29 hours a week. This position is offered part-time benefits.
This position will be posted both internally and externally until filled, the next review date is scheduled for June 14, 2019.
InRoads is an equal employment opportunity.