Member Service Representative
Pacific NW Federal Credit Union
Hood River, OR
Pacific NW Federal Credit Union in Hood River is seeking a full-time Teller / Member Service Representative. Do you like helping people? Do you have experience in cash handling? If so, please continue reading!
This position starts at a highly competitive rate starting at $17 per hour. We provide exceptional benefits and perks, including 4 weeks paid time off (PTO), participation in our health plan after 30 days, a 401(k) with company match after 6 months, paid life, LTD & AD&D insurance, a paid reserve sick bank, paid holidays, paid volunteer time, annual pay reviews, and loan discounts. If this sounds like the right opportunity for you, apply today!
ABOUT PACIFIC NW FEDERAL CREDIT UNION
We are a financially strong and growing not-for-profit full-service financial institution that has been in business since 1942, with three branches in the greater Portland, Vancouver, and Hood River areas. Our mission is to be our members’ “financial partner for life,” and we show our commitment by giving back to our community through financial literacy events and education. As a smaller credit union, we are able to personalize the experiences of our members, which is how we retain loyalty. Many of our members have been with us for generations!
A DAY IN THE LIFE OF A TELLER
As a Teller, you will be critical part of our Operations team. You will be reporting to the Branch Manager and working alongside other member facing employees. Your responsibilities include:
- Welcoming members and providing helpful information concerning Credit Union products and services
- Receiving and accurately processing member financial transactions and requests
- Opening new accounts and assisting members with loan application signing
- Cross-selling Credit Union products and services as appropriate
- Balancing your cash drawer and member transactions daily.
This is an on-site position, working out of our branch in Hood River. You will get great satisfaction out of helping us achieve our goal of being member’s financial partner for life.
- At least six months’ experience conducting financial transactions for members/customers (banking or Credit Union experience preferred)
- Cash handling experience required
- Excellent interpersonal skills and the ability to de-escalate upset members
- High degree of integrity
- Attention to detail
Are you a friendly, detail-oriented person who loves to help customers and colleagues? Are you looking for fulfilling work that is more than just a job to you? If yes, we want to hear from you!
TELLER WORK SCHEDULE
This position usually works Monday through Friday, 9:45am to 6:15pm. NO weekends or evenings.
ARE YOU READY TO JOIN OUR MEMBER SERVICE TEAM?
If you feel you’ll be perfect as our Teller, apply now using our initial 3-minute, mobile-friendly application.
Pacific NW Federal Credit Union is proud to be an Equal Opportunity Employer. We respect individual differences, value diversity, and practice inclusivity. We do not discriminate on the basis race, color, religion, national origin, sexual orientation, gender identity or expression, pregnancy, marital status, disability, genetic information, age, protected activity, parental status, military service, or any other non-merit factor.