Credit Union:

Clackamas Federal Credit Union

Region:

Oak Grove, OR

Closing:

1/31/2022

Job Description:

THIS JOB IS ELIGIBLE FOR A $1000 NEW HIRE BONUS**

Pay Range
$20.00 – $25.00 per hour
Bilingual Spanish preferred – those who are fluent in Spanish are eligible for an rate increase based on their skill.

This in NOT a fully virtual position – while hybrid options may be available after performance consideration – it is intended for this position to work at least partially in-person and on-site at our Call Center Branch Offices (18600 SE Mcloughlin Blvd Milwaukie, OR 97267 and 15054 SE McLoughlin Blvd, Oak Grove, OR 97267).

If you are passionate about making a difference in people’s lives, you can build your career in helping families achieve their goals and helping people dream.

 

The Member Advocate (Banker) at Clackamas Federal Credit Union is a dynamic position that will provide a world-class service experience for our members by providing a variety of member-focused solutions and transactions. This position is responsible for helping our members reach their financial goals by providing information on and cross-selling our exciting services, products, and promotions. This position level has the additional responsibility of providing mortgage lending services (Home Equity).

Essential Functions

  • Embrace and embody the Clackamas Experience including our Mission and Vision Statements, Core Values, and the PACT service standards.
  • Process member requests ensuring professionalism, accuracy, and complete satisfaction.
  • Interview loan applicants, explain loan options, rates, terms, and collateral requirements.
  • Resolve loan application problems, addressing credit report problems, low salary levels, and high debt ratios.
  • Open new member accounts, explaining the features and benefits, to build long-term banking relationships.
  • Using account resources, refer or cross-sell member-focused products and services.
  • Proactively and thoughtfully contribute to branch and member growth.

Required Education and Experience

A high school education or GED. Six months of similar or related experience.

Work Operation Hours

8:45 AM – 5:45 PM Monday thru Friday, with alternating Saturdays (required) from 8:45 AM – 1:15 PM

 

Pay Range

$20.00 – $25.00

Bilingual Spanish preferred – those who are fluent in Spanish are eligible for an rate increase based on their skill.

 

THIS JOB IS ELIGIBLE FOR A $1000 NEW HIRE BONUS**

** less applicable taxes; partial payment upon first full cycle pay check and after successful completion of six months of employment

 

This in NOT a fully virtual position – while hybrid options may be availble after performance consideration – it is intended for this position to work at least partially in-person and on-site at our Call Center Branch Offices (18600 SE Mcloughlin Blvd Milwaukie, OR 97267 and 15054 SE McLoughlin Blvd, Oak Grove, OR 97267).

 

If you are ready to partner with an organization that puts people before profits and has been supporting Clackamas County for over 60 years then apply now! Your new career awaits.

 

Employer-paid Benefits

  • Medical, Prescription, Dental, and Vision Coverage
  • Including chiropractic, acupuncture, nutritional counseling, and telehealth
  • Up to 30 Days Paid Time Off (based on hire date)
  • Short and Long Term Disability Coverage
  • Generous employer match 401(k)
  • Lifelong learning and training opportunities and reimbursement
  • Employee Assistance Program
  • Including confidential counseling, work-life solutions, financial information, and other resources