Credit Union:

Sound Credit Union







Job Description:


  • Perform outbound calling to members and/or vendors to verify lending information and overall satisfaction.
  • Verify member account information, loan term, mileage and options of vehicle purchased and collect feedback regarding their member experience at the dealership. Report any discrepancies to the appropriate manager or department lead.
  • Expand member relationships by identifying and meeting members’ needs by effectively cross-selling all Credit Union products and services.
  • Provide information on Credit Union services or policies, including eligibility for membership, types of Credit Union accounts, various interest rates, current dividend rates, locations, office hours and telephone numbers.
  • Process and fund a full range of indirect and/or direct consumer loans within lending authority limits; evaluate background information including employment history, credit history and debt to income ratio of applicants for consumer loans, lines of credit, and VISA credit cards. Review title reports and loan documentation ensuring all documents and information is complete prior to disbursement.
  • Participate in processing, funding, and servicing of indirect loans; open new accounts obtained through indirect lending program; input relevant information into Indirect and host computer system; prepare and send Welcome Packets for new members obtained though indirect lending program; audit indirect loan files as assigned, to ensure compliance; respond to member inquiries regarding consumer loans. 


  • Two years’ experience processing consumer loans; within a financial institution preferred.
  • Must be bondable.
  • Knowledge of federal and state lending regulations
  • Knowledge of credit and underwriting evaluation.
  • High School Diploma or equivalent

Employer sponsorship to secure or maintain employment authorization not available.

Days/Hours : Monday- Friday 9am-6pm


  • Full Medical, dental, vision, and disability for the employee- paid by Sound!
  • 3 weeks PTO
  • Employee bonus program
  • 401K w/match – Plus discretionary profit share! 
  • Paid Federal holidays
  • Gym/lifestyle reimbursement
  • Tuition Assistance
  • ORCA pass
  • True work/life balance

Pay: $17.40/hr+ DOE  

About Sound Credit Union: Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 29 full-service branches located throughout the Puget Sound region.

Sound’s purpose is “to stand with you through all waves of life”. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. At Sound, we pride ourselves on making connections with our members, employees and community. Here at Sound, Diversity, Equity, and Inclusion are core to who we are and how we operate every day. Together, we strive to be champions for inclusion as we continue to build a culture that encourages, supports, and celebrates the diverse perspectives of our employees, members, and the communities we serve. Our employees are dependable, genuine, inclusive and resourceful. Besides competitive pay, we offer career growth and we hold a benefits package that’s consistent with our purpose, personalities, and values. Everyday our team is living out the credit union philosophy of “people helping people”. We’d love to share more about why Sound is somewhere you want to be, apply now and visit our website at: