IT Support Specialist
Pacific NW Federal Credit Union
Contact: David Thompson
Phone: (503) 258-3604
We are seeking an experienced and resourceful person to provide technical desktop support in a Microsoft environment. Duties will include hardware & software application installation and support, self-directed problem-solving and trouble-shooting for end users, and consistently updating our knowledge base and ticket tracking system.
Additionally, there will be opportunities to learn and develop system and network administration abilities as part of backing up the other administrator positions, as well as assisting in project implementation of new applications. This will be a great chance to significantly broaden and deepen your IT skill set.
In addition to at least 2 years of proven experience, the ideal candidate will be self-directed, an “outside of the box” problem-solver with excellent critical thinking and analytical skills. Cheerfulness, helpfulness, and excellent communication skills are essential. Previous banking or credit union experience are a plus but not required. Experience with VMWare and/or Office 365 applications is also a plus.
There is no relocation available for this position. Candidates must be local or willing to relocate on their own.
Competitive pay, benefits after 60 days, paid holidays, paid time off, and a 401k plan with credit union match and more are all part of the package.
Apply online at https://pnwfcu.applicantpro.com/jobs/
HS Diploma or equivalent. Technical training and/or certifications preferred.
A few Bonneville Power Administration (BPA) employees worked together in 1942 to found our credit union, giving their fellow co-workers a way to loan each other money and grow their savings through a member-owned cooperative. Back then we were known as BPA Federal Credit Union. Today we still serve federal employees, and we’ve been able to expand our charter to serve the local community as well.
We merged with Hessell-TPC Credit Union in 1999, with Mountain Valley Federal Credit Union in 2000, and with Pacific Retailers Omni Federal Credit Union in 2001. Then in 2004 we expanded our eligibility to Hood River and the surrounding areas, as well as a community in NE Portland. And in 2018 we expanded our eligibility to the entire Portland Metro area, including Clackamas, Columbia, Hood River, Multnomah, Washington, and Yamhill Counties in Oregon, and Clark and Skamania Counties in Washington.
Our primary goal is to satisfy our members’ financial needs with a high level of service, using three strategic objectives:
- Be our members’ financial partner for life.
- Ensure that the credit union’s financial performance remains strong.
- Achieve balanced growth.
Now in our 76th year of providing outstanding service to our amazing members, we are growing and excited for the future! Learn more about us at www.pnwfcu.org.