Financial Crimes Investigator
Seattle Credit Union
Job Title: Financial Crimes Investigator
Department: Risk Management
Reports to: Fraud & Loss Prevention Manager
Employee Type: Regular, FT
FLSA Status: Exempt
Seattle Credit Union is proud to be an Equal Opportunity Employer/Affirmative Action employer. All qualified applicants, including racial and ethnic minorities, women, veterans, individuals with disabilities are encouraged to apply.
Role at Seattle Credit Union
Seattle Credit Union is committed to finding inclusive and innovative solutions to meet and exceed member needs. To positively impact our communities, we employ technology, financial services and education in helping our members meet their goals. We’re looking for creative, diligent, outward-focused professionals who promote goals of diversity, equity and inclusion.
The Financial Crimes Investigator is responsible for conducting sophisticated research and investigations of suspected fraud cases. The fraud types may include but are not limited to check forgery, loan fraud, elder abuse and other financial crimes. This person will also be skilled in identifying and investigating complex fraud rings. This person will work with their manager and appropriate teams to analyze and identify fraud trends, mitigate losses, and recommend operational improvements.
Essential Duties (70%)
- Perform all responsibilities in accordance with credit union policies and procedures.
- Maintain a detailed knowledge of investigative techniques and applicable laws and regulations pertaining to financial crimes.
- Proficient in managing cases and addressing fraud alerts in fraud monitoring systems. Provide ongoing analysis of case load, determine emerging trends, report statistical summaries, and provide recommendations to mitigate fraud losses.
- Identify and investigate complex fraud rings in the financial industry. Access and update key systems promptly to prevent additional losses.
- Resolve fraud issues and provide responses regarding suspected fraudulent situations which may include approaching subjects that may be involved in the fraud scheme.
- Maintain good relationships with appropriate law enforcement agencies and expand contacts to assist in fraud related matters.
- Maintain an acceptable caseload through effective time management, ensuring all cases are clearly and accurately documented, and all required regulatory reports are submitted timely and accurately.
- Perform additional duties as assigned.
- Assists internal teams to achieve common goals, ensure staff is trained and have the resources and knowledge to detect and prevent fraud losses.
- Provides fraud risk recommendations to management and staff inquiry about fraud related matters; and recommends the development of internal control systems to minimize any potential exposure to fraud issues.
- Based on the Risk Management calendar of activities, performs periodic reviews and monitoring for fraud risk, tracks and reports status of fraud trends.
- Assists with the follow up with any outstanding items as discussed in varying credit union committee meetings.
- Completes all credit union required training and maintain approved professional designations.
- Participates in briefings to management and staff about fraud risk and trends, and responds to financial crimes questions from branch and department personnel, including fraud training reviews and presentations.
- Exercises an appropriate level of courtesy, tact, and professional communications in working with credit union employees, members, and vendors.
- Performs all job functions based on the credit union’s brand-values.
- Demonstrated Ability in Financial Crimes investigation required.
- Associate’s degrees in criminal justice or equivalent work experience required. Bachelor’s degree preferred.
- Certified Fraud Examiner (CFE) required within two years of employment.
- Ability to maintain a positive and friendly personality when under pressure.
- Exposure to collaborating and working with underserved communities is desired.
- An ambitious spirit with the ability to work successfully in a collaborative manner with minimum hands-on supervision
- Ability to connect effectively through differences of opinion with management and staff.
- Ability to manage and coordinate information from multiple sources.
- Solid understanding of state and federal laws and regulations, i.e., RCW, UCC, Reg E and Reg CC.
- Knowledge and filing of regulatory reports such as CTRs and SARs are required.
- Professionally trained in interviewing and interrogation techniques.
- Strong analytical and problem solving skills in the fields as noted under the essential job functions.
- Ability to lead multiple projects and assignments, follow tight target date parameters, and coordinate and communicate effectively among widely-dispersed partners.
- Organized, adaptable, flexible, collaborative approach to getting this done.
- Excellent oral and written communication skills with proven track record to represent the organization’s mission and work in all internal and external forums, including drafting and issuing reports of fraud monitoring and reviews.
- Intermediate familiarity with Microsoft Word, Excel, Teams, and other Office Suite products.
- Work may be performed in an office setting or remotely.
- May be required to attend off-hours and off-site meetings.
- May perform duties outside of credit union hours to resolve key issues.
- Indirect exposure to robbery.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.