Consumer Loan Underwriter I or II – DOE
Rogue Credit Union
Underwrites direct and indirect consumer loans for Rogue Credit Union under general supervision and in conformance with established policies and procedures. Works with front line staff and vendors to deliver member focused solutions in decisions and perform a variety of duties and tasks related to underwriting.
80% Underwrites direct and indirect loan requests within established credit guidelines and authority. Notifies staff and dealer personnel of loan decisions in a timely manner, clearly defining acceptable terms and restrictions. Provides coaching and adequate explanations on loan decision rational while evaluating possible solutions and cross-sell opportunities. Consults with staff and dealer personnel as necessary, requesting additional information to evaluate the creditworthiness of the borrower and the value of the collateral being offered. Delivers member focused solutions while providing friendly, helpful, enthusiastic, and unsurpassed service to Branches/Departments and Dealerships.
10% Takes a lead role in troubleshooting problems and handling delicate situations with loan applicants and vendors. Answers dealer and staff questions and responds to phone calls.
5% Stays current on applicable regulations, credit union policies, operational controls, safety measures, service, and security procedures to ensure compliance throughout assigned areas of the credit union. Remains alert to trends or conditions in areas that affect lending. Communicates frequently with Consumer Loan Center Manager, Special Services Department, Lending Services Department and Consumer Loan Center Manager for trends in the loan portfolio.
5% Proactively performs other duties as needed or assigned.