Credit Union:

Qualstar Credit Union

Region:

Bothell, WA, USA

Closing:

5/15/2022

Learn More

Job Description:

Benefits of joining the Qualstar team:

  • Comprehensive job training provided
  • Competitive monthly salary
  • Medical, Dental, and Vision coverage
  • Generous paid vacation and sick leave
  • Employee discount on loan rates
  • Long-Term Disability and Life Insurance
  • 401K AND Pension Plans!
  • Our incentive bonus program means you can earn even more — Last year our highest performer earned over $4,770.00 in incentives!

Qualstar Credit Union is an Equal Opportunity Employer

PRIMARY FUNCTION: Maintain and secure required security instruments needed to secure credit union’s interest. Provide exceptional member service and education regarding consumer lending products.

DUTIES:

  1. Assist all members with their lending needs in a fast, efficient and professional manner, and assist members with questions in processing applications in process.
  2. Interview members to complete their consumer loan requests, within a call center environment.
  3. Contact members with loan decisions and/or to discuss alternative loan options.
  4. Process loans from application to funding, following policies and guidelines, and ensuring that the necessary documentation is complete and accurate.
  5. Assist members in finalizing loan documentation and security instruments; including going over the loan terms and answering general questions.
  6. Functions include, but are not limited to answering consumer lending phone calls, title management, monitor/track internet applications, funding all consumer loan types, document tracking, monitor/track incoming faxes, opening/delivering/tracking incoming lending US mail, monitor lending queues, send approval/denial documents to members via fax and/or US mail, monitor incoming emails.
  7. Utilize various communication tools such as secure messaging, texting, email, and phone to communicate with members.
  8. Contribute to the departmental team and corporate goals.
  9. Other duties as required.

PHYSICAL REQUIREMENTS:

  1. Must be able to sit or stand for long periods of time.
  2. Must be able to use computer keyboard and mouse.
  3. Must be able to view computer monitor.

EDUCATION, EXPERIENCE, & SKILL REQUIREMENTS:

  1. High school or equivalent education required.
  2. Recent financial institution experience in a lending position desired.
  3. Ability to communicate effectively and efficiently by phone.
  4. Possess a positive, cooperative attitude with a regard for providing high quality member service.
  5. Strong organizational skills, ability to prioritize, work quickly, efficiently and accurately to meet daily deadlines.
  6. Typing speed of at least 30 wpm.
  7. Must be registered as a Mortgage Loan Originator per the S.A.F.E Act requirement.

IMPORTANT: PLEASE NOTE THAT PRIOR TO AN INTERVIEW, A BACKGROUND AND CREDIT CHECK ARE CONDUCTED.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/j/2327105-78383