Credit Union:

Gesa Credit Union


Richland, WA



Job Description:

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us: About – Gesa Credit Union

Role Summary:

The Compliance & Procedure Specialist is responsible for assessing adherence to local, state and federal regulations, focusing on consumer and commercial deposit and loan products (e.g., mortgage loans, consumer loans, etc.). Additionally, this position will work in tandem with the Procedure Specialist in the development, maintenance, and publishment of the front-line procedures. The position works in coordination with the front-line departments, the Operations department, Compliance department, and appropriate management. The position assist in developing solutions to a variety of problems and works under the general supervision of the AVP of Compliance.

What You Will Be Doing:

  1. Perform audit processes to ensure compliance with the consumer and mortgage lending areas, specifically Regulation C (HMDA), Truth in Lending Act (Regulation Z, Real Estate Settlement Procedures Act (RESPA), Mortgage Servicing, Fair Credit Reporting Act, and Fair Lending regulations (ECOA and Fair Housing Act), SAFE Act, Flood Disaster Protection Act, Fair Debt Collection Practices Act, and Home Owners Protection Act.
  2. Act as a general compliance and procedural resource for the credit union including consumer deposit and loan regulations and mortgage regulations. Conduct training as requested.
  3. Develop and conduct internal compliance self-assessments and internal reviews to ensure activities are conducted in compliance with applicable laws, regulations, and rules, with special emphasize in consumer and mortgage lending regulations. Communicate the review requirements to appropriate departments, assist in collecting audit material as appropriate, and track all findings and resolutions.
  4. Review the implementation of new products/services or changes to existing product/services for compliance and regulatory requirements and/or for potential issues and implement appropriate compliance validation steps.
  5. Advise AVP of Compliance of potential impact of new or amended regulations, including those that affect mortgage, consumer loans, consumer and commercial accounts, and BSA regulations. Keep manager informed of key operating issues affecting areas of responsibility.
  6. Stay ahead of changes in regulations as appropriate. Distribute appropriate materials to departments and assess progress on compliance with new regulations.
  7. Maintain awareness of laws, rules, regulations, financial industry processes, policies and procedures that impact position duties and responsibilities.
  8. Assist in development, maintenance, and publishment of front-line procedures as advised. Ensure communications are accurate and timely.
  9. Work with other departments to understand processes and to develop/update procedures, and help to ensure procedures are compliant with consumer regulations.
  10. Support front-line operations regarding necessary procedures. Accept procedural change requests and report those to the AVP of Compliance and appropriate departments.
  11. Accurately portray the procedures in written form in a manner commensurate with training requirements and in compliance with Gesa’s Style Guide.
  12. Recommend policies, procedures, and processes to help ensure activities are conducted in compliance with applicable laws, regulations and rules.
  13. Apply information systems and CMS software as they relate to the needs, requirements, and issues pertaining to regulatory compliance reporting in areas assigned. Prepare periodic reports on status and work activities.
  14. Perform all duties and maintain all sensitive data with the highest standards of confidentiality and professionalism. Consistently display respect for all areas of diversity and levels of knowledge.

About You:

  1. Have or develop a proficient knowledge in the consumer and mortgage lending areas, specifically Regulation C (HMDA), Truth in Lending Act (Regulation Z, Real Estate Settlement Procedures Act (RESPA), Mortgage Servicing, Fair Credit Reporting Act, and Fair Lending regulations (ECOA and Fair Housing Act), SAFE Act, Flood Disaster Protection Act, Fair Debt Collection Practices Act, and Home Owners Protection Act.
  2. Have or develop a proficient knowledge of credit unions lending processes and procedures which must include experience with origination and servicing in at least one of the following areas: consumer lending, mortgage lending or commercial lending.
  3. Have or develop a proficient knowledge of loan origination systems and ability to navigate the credit union’s core processing systems.
  4. Understanding of methodologies for researching and analyzing compliance issues.
  5. Excellent writing skills that can be successfully applied to procedure writing and development. The ability to translate processes into written procedures.
  6. Excellent interpersonal and collaboration skills.
  7. Excellent listening skills and customer service attributes.
  8. Ability to effectively communicate ideas and information, both orally and in writing.
  9. Ability to lead small discussion groups to discover processes and procedures or arrive at consensus on departmental procedures.
  10. Proficient in computer applications, reporting, and file/data systems.
  11. Problem-solving skills, detailed oriented, process improvement know-how, and ability to project ideas.
  12. Ability to assess regulatory requirements and assess successful completion of those requirements.
  13. Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.
  14. Ability to promote and participate in a cohesive team environment.
  15. Ability to analyze and report information, and recommend achievable process improvements.

What You Will Need:

  1. Two-year degree in a business or trade school; or equivalent of specialized courses, training, and/or directly related experience may be substituted year-for-year
  2. Three to five years of similar or related experience is required. A solid understanding of lending and deposit processes and regulations is preferred. Knowledge of concepts, practices and compliance techniques for the credit union industry.
  3. Ability to understand and analyze regulatory issues and laws.
  4. Understanding of reporting requirements of regulatory agencies relevant to assigned tasks.
  5. Excellent written and oral communication is required. Courtesy, tact and diplomacy to be exercised while giving or obtaining information, building relationships, or dealing with staff and members.
  6. Some travel required to complete credit union training, assist in training other staff, or approved professional training.
  7. Proficient with standard office equipment, communication devices, and computer software including Adobe pdf, Adobe InDesign and MS office programs.
  8. Credit Union Compliance Expert (CUCE) designation is preferred

Our Team Member Value Proposition

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off – Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment drug screen which includes screening for all drugs considered illegal or controlled by the State of Washington, as well as, a credit/background check and a skills assessment.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

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