Credit Union:

Region: Eugene, Oregon

Type: Staff

Closing: 5/31/2021

Job Description:

OCCU is here to enrich lives. We do this by hiring tenacious, humble and big-hearted individuals who are driven to work hard, contribute to an outstanding member experience, support their community through volunteering and advocating for community needs, and are dedicated to their own individual growth and development. We offer a competitive wage, benefit and retirement package along with opportunities to develop your career in our growing credit union. Individuals who thrive on problem-solving, making a difference and working for a company that provides more than just a job and are motivated by what OCCU has to offer, are invited to apply today!

OCCU is looking for an experienced Commercial Underwriting Manager to join our high performing team. The Commercial Underwriting Manager is responsible for the operations of the Commercial Loan Underwriting team, credit analysis, and commercial loan portfolio monitoring while delivering comprehensive and prompt support to the commercial loan production team as well as external members. The Commercial Underwriting team assesses credit worthiness with an emphasis on balancing credit risk and reward. and plays a key role in recommending new credit and extensions of credit through research and analysis of financial and related documents. Loan types include commercial real estate, commercial and industrial loans, SBA, and USDA.

The Commercial Underwriting Manager provides guidance, coaching, supervision and development to the Commercial Loan Underwriting team members and communicates performance concerns to the VP of Credit Administration. Regularly reviews work completed by team members and provides coaching feedback in addition to helping correct any issues that arise. This manager ensures the quality control and verification of credit union communications, data processing and reporting. They assist in developing policies, procedures, and training to ensure efficient and effective commercial underwriting operations.

Location: Eugene, OR

Beginning Base Salary Range: $90,055 – $112,570 per year

To find out more about Oregon Community Credit Union career opportunities, visit us at:   

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Job Responsibilities:

The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources and demonstrating initiative in identifying additional job-related tasks to be completed when time permits. These duties are a representative example of position expectations. Actual duties assigned may vary and change depending on the business needs of the department and OCCU. 

Functional Leadership:

  • Hire, schedule, develop, mentor, coach and assess team members. Oversee disciplinary action with the assistance of Human Resources (HR).
  • Promote and demonstrate OCCU’s vision of enriching lives through our values of humility, tenacity, and big-heartedness.
  • Maintain a cohesive, highly trained and motivated staff sufficient to meet demand and long-term organizational goals.
  • Drive constant improvement in both Employee Engagement Scores and Net Promoter Scores.
  • Maintain internal service level agreements to ensure optimum member experience.
  • Establish and maintain commitments and professional business relationships with employees, members, vendors, the community, professional organizations and Credit Union trade organizations. 
  • Play a positive role in the development and growth of assigned departmental staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly effective, cross-trained staff.
  • Promote personal and professional development of supervised employees through regular and timely completion of Quarterly Feedback Meetings.

Functional Tasks and Duties:

  • Oversee the commercial loan underwriting process with accountability for underwriting, documentation and due diligence information for new loans, renewals and modifications. Ensure compliance with regulations, policies, and guidelines.
  • Analyze potential business loan borrowers to determine relevant underwriting factors such as income trends, quality of management, industry trends, potential risks, collateral type and valuations.
  • Prepare various credit request memos or other documentation displaying the results of credit analysis and a summary of loan requirements and recommendations. Actively participate in Business Loan Committee presentations.
  • Demonstrate comprehensive understanding of regulations, leading the development of internal policy recommendations and overall adherence to applicable regulations.
  • Exercise independent judgment in presenting and interpreting assessment of credit worthiness as gathered from borrower’s financial information. Review and assess the reliability of provided financials.
  • Assign, direct and provide coaching and guidance to credit analysts to ensure efficient loan workflow through the pipeline.
  • Collaborate with Commercial Loan Underwriting team to monitor and periodically assess risk of individual credit relationships as required by policy. Assist in exam and audit preparation as required by policy or regulation.
  • Lead or oversee preparation of regular portfolio reporting and analysis. This includes review of credit analysis of business requests of all types and may include risk analysis/assessment as well as recommendations. Aggregate and analyze internal and industry data to provide information regarding portfolio performance relative to the industry and develop recommendations for managing risk based on current and/or emerging risks or trends.


Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.

Preferred qualifications for the position include:

  • Minimum of five years of experience in underwriting business or commercial credit. Demonstrated growth in the field through advancing degree of loan complexity.
  • Minimum of two years supervisory experience.
  • Knowledge of State and Federal Member Business Lending (MBL) regulations.
  • Experience coordinating, preparing and reviewing commercial loan due diligence and portfolio management.
  • Commercial Credit experience in regional or national credit union or banking environment preferred.
  • Well-versed in usage of Microsoft office products; Word, Excel, Outlook.
  • Well-reasoned decision-making skills with a high attention to detail in actual work product, organization, planning, workflow and project prioritization to ensure tasks are completed efficiently and accurately.
  • Strong organizational skills necessary for managing heavy workloads and multiple tasks, creating documentation and maintaining accurate records.


Bachelor’s degree in Business Administration, Accounting, Finance, Economics or other comparable field required and/or equivalent work experience.

An equivalent combination of experience and education that demonstrates the required knowledge, skills and abilities required for the position will be considered in lieu of the outlined requirements.

Physical Demands and Work Requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is frequently required to:

    • Work for extended periods of time in a stationary position (possibly up to 60 minutes or more without an opportunity to substantially change position) while consistently grasping, moving and manipulating documents, office supplies, computer equipment and other business tools and materials.
    • Use and operate a personal computer, office equipment and other technology devices frequently and consistently throughout each day with a high degree of skill, accuracy and independent judgment.
    • Move to, from and within our building and across company-related property site locations as needed, possibly for extended periods of time.
    • Correspond, communicate and exchange information with other employees, members and other third parties with whom we work in-person, via telephone, virtually or by other electronic means using available technology during meetings, presentations and other situations in which business information may be shared, discussed or exchanged.
    • Maintain professional and respectful communication style and steady work focus to ensure reactions and responses to varied situations, stress, ambiguity, frustration, disappointment and disagreements. Set an example to others of appropriate workplace communications while contributing to a strong, harmonious team dynamic.
    • Lift, transport and/or move up to approximately 25 lbs. occasionally in the performance of regular duties.
    • Remain alert and able to observe surrounding areas and conditions at all times to identify, recognize and respond to potential obstacles, safety concerns, hazards, threats, property conditions requiring attention, unauthorized and/or dangerous persons and emergencies.

Work Environment: Office-related work is primarily conducted in a temperature-controlled office environment. Our office spaces include traditional office lighting (including fluorescent lighting), as well as shared office spaces and facilities that result in consistent and frequent noise (moderate and often louder than ambient noise), conversations among employees and/or members, interruptions and other similar distractions. 

Work Hours: This job can typically be done within a Monday through Friday schedule; however, based on events going on there will be times when evening and weekend work is required with little or no notice.

OCCU is an Equal Opportunity Employer