Credit Union:
First Tech Federal Credit union

Region: OR

Type: Staff

Contact: Elizabeth Chine
Email: [email protected]
Phone: (503) 671-1453

Closing: 10/31/2019

Job Description:

We’re seeking service focused individuals who are eager to deliver an excellent experience for all of our members. We have an immediate openings for a Collector to join our team. This role partners with our members to help them navigate their financial challenges to find a creative solution. Qualified candidates require at least 3 years’ previous collections experience.

Here’s what you can expect from the job and what you need to be successful:

Job Duties:

Make outbound collection attempts (on financial products like auto loans, visa cards, mortgages, etc.) by phone and
mail according to department standards
Accept inbound calls/emails and returning phone calls and emails in a timely manner
Explain or resolve defaults and delinquencies with members’ accounts
Conduct skip tracing, as necessary, to obtain contact information in order to contact delinquent/defaulted members
Review accounts for action such as repossession, foreclosure, legal filing, closure, suspension and charge off
Review accounts for workout arrangements such as extensions, interest only payments, forbearance and partial
Transact routine financial business or refer to the appropriate team member
Essential Skills:

Minimum 3 years’ previous collections experience required
Basic understanding of loan contracts and state laws relating to collections
Experience collecting multiple product types (auto, credit card, mortgage or unsecured)
Demonstrated negotiation skills
Knowledge of financial regulations including FDCPA, Reg Z, FACTA, FCRA and SCRA
Basic understanding of loan calculations including APR, amortization schedules, simple interest calculations
Location: Hillsboro, OR 97214

Schedule: Monday – Friday 9am-6pm with rotating Saturday shifts

First Tech is not currently offering Visa sponsorship for this position

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

If interested, please apply here: