Credit Union:
NW Priority CU

Region: OR

Type: Staff

Contact: Rose Martin del Campo
Email: [email protected]
Phone: (503) 760-5304

Closing: 4/30/2020

Job Description:

Founded in 1928 we have aimed to exceed the expectations of the members we serve and the people we work with. NW Priority Credit Union boasts a very talented group of individuals and we strive to maintain a friendly environment where everyone wants to work. At NWPCU, you’re not just an employee; you’re part of the family.

NW Priority Credit Union currently have a full-time Collections Representative position available for our Main Office.

Working hours: Monday – Friday | 8:30am – 5:30pm

Location: 12630 SE Division St., Portland, OR 97236


Administers the collection of credit union accounts 10 to 59 days more delinquent in payment.

Essential Functions

Contacts delinquent accounts by sending pre-generated notices at 16 days delinquent and calling members by phone. Records contacts and sets follow-up date in the computer to review account activity. Works from monthly delinquency report.

Ascertains from member contacts the reason for the delinquency and assists the member in developing plans to bring the account to a current status.

Discusses options with members such as skip a payment or loan modifications.  Mails necessary applications or documents to members.

Prepares and processes Small Claims Court documents. Acts as credit union liaison with process server. Acts as credit union representative at Small Claims Court proceedings. Files for default judgments and monitors judgments for payment or to renew before expiration.

Responsible for communicating with Collections Specialist about accounts under 60 days delinquent that are cause for elevated concern, such as bankruptcy accounts and skip tracing accounts.

Respond to impound notices and required follow up.

Filing of claims for reimbursement of repossession costs.

Process incoming IRS Levies and garnishments.

Maintains filing for department.

Education/Experience Required:

Minimum job requirements:  Two years Collection experience preferred

Additional Comments:

Benefits offered to you:

100% Employer-paid health, vision, prescription and dental insurance option for all full-time employees. 45% employer-paid dependent coverage.

401(k) plan with generous employer match – NWPCU matches up to 4% AND gives 6% of the annual salary for each participant.

100% Employer-paid life insurance/AD&D package (up to $50,000)

Paid vacation and sick time

Short and long term disability (We cover 50% of the premium)