Credit Union:
ironworkers federal credit union

Region: OR

Type: Staff

Contact: teri robinson
Email: [email protected]

Closing: 5/30/2020

Job Description:

Our credit union is looking for a collections professional who understands collections is a combination of skills and attitude which will assist the member towards financial rehabilitation. You will be responsible for controlling delinquent loan accounts, outreach to member’s inbound/outbound phone calls and other means of communication to negotiate account resolution, loan workouts, generating collection-related reports, maintain accurate and complete records of all collection and recovery activity and conducting financial analysis and processing pending late payment reminders. Additional responsibilities include collecting all credit union delinquent loans, processing high-balance NSF checks and fraudulent checks, maintaining accurate collection records, processing of all  bankruptcy, small claims, levies and garnishments.

Successful candidates must have at least two years of collection experience in a consumer lending environment. They should also have knowledge of all federal and state laws, regulations, and rules governing collections; excellent verbal and written communication skills and sound judgment and decision-making skills. Candidates must be detail-orientated with good organizational skills and have experience with Microsoft Office Suite software and with collection database management systems and have the ability to work with little or no supervision. 


Education/Experience Required:

* 2 years banking/credit union collection experience highly desired

*1-3 years banking/credit union loan experience highly desired

* 1-3 years experience in a fast paced retail/sales, cash handling

* Experience with our data processor CMC/Flex preferred

* Must be proficient with Microsoft Products and email
* Ability to promote personal relationships with the general public while working in a close knit team environment

* Self Motivated, schedule flexibility and the ability to consistently exceed member expectations.


Additional Comments:

Ironworkers USA Federal Credit Union offers a dynamic work environment. If you are interested in joining the Ironworkers USA Federal Credit Union Team, please send your resume and cover letter outlining your salary requirements to the following address: Human Resources Department: Recruitment Team 11620 NE Ainsworth Circle #400, Portland OR 97220 Email Resume to: [email protected]