Business Applications Support Manager
Starting Pay Range: $110,000 – $137,500 per year
Location: Eugene, OR
OCCU is looking for a Business Applications Support Manager to join our growing Credit Union! The Business Applications Support Manager is responsible for managing and leading a team of Application Support Analysts and System Administrators to support the technology systems and solutions the organization relies on. The Business Applications Support Manager is expected to serve as the leader of this group of subject matter experts (SME), as it pertains to functionality, configuration, operational stability, and availability of OCCU’s technology solutions.
Candidates must have at least five years of directly related experience supporting multiple business applications with significant design and or/project leadership responsibility; implementing Enterprise Applications in a Private and Hybrid Cloud environment; ability to explain technical concepts to a non-technical audience; experience working with customers and staff possessing a wide range of technical expertise and strong knowledge in configuration design/controls/PCI compliance. Strong candidates will have process engineering or Six Sigma certification; advanced knowledge of many of the following: Microsoft Active Directory and Group Policy, SharePoint, Microsoft Office, Windows and Project Management, SQL Server/relational databases, ServiceNow, Web API/endpoints; experience supporting mobile computing; experience in financial services and experience with complex online and mobile banking platforms.
A Bachelor’s degree or equivalent in Computer Science, Information Management or equivalent experience is required. Ideal candidates will have ITIL v3 Foundation certification; Agile and Scrum certification.
Qualified candidates for this position will have relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
OCCU is an Equal Opportunity Employer