Credit Union:

Clackamas Federal Credit Union


Oak Grove, OR



Job Description:


Pay Range
$26.25 – $30.88 per hour

The Assistant Branch Manager at Clackamas Federal Credit Union is responsible for assisting the branch manager in the overall management of the branch. This individual supports efforts to maximize revenue, sales, member satisfaction, and minimize operational losses as well as deepening existing relationships and minimizing customer attrition. They contribute to the implementation of promotional campaigns and product initiatives at the branch level.

Essential Functions:

  • Collaborates in create an encouraging environment by coaching and mentoring employees to achieve top performance in service and sales.
  • Provide friendly and prompt internal and external service by modeling the service and sales initiatives of the organization.
  • Supports Branch Manager in setting targets and goals for staff performance and department goals and developing an action plan to meet those goals.
  • Assists with coaching, mentoring, and providing development opportunities for team; provides frequent feedback regarding individual and group performance and progress on established goals and objectives.
  • Participate in regular staff and/or department meetings to review strategic goals and initiatives, and promote team building.
  • Perform all duties and responsibilities as outlined for front-line branch staff and may float between any branches as needed for branch capacity management.
  • Appropriately handle member complaints and adjustments; consistently log escalated member complaints while keeping manager apprised of trends and issues.
  • Actively participates in community events, business development, and is a recognized partner in the community.
  • Meet or exceed sales and service goals, contributing to branch and member growth.



Other Expectations:

  • Continual understanding, applied knowledge of, and adherence to the Bank Secrecy Act and all federal, state, and local financial regulations and reporting.
  • Ongoing professional development – must complete the annual required courses and trainings; must meet expectations on Performance Evaluations and Behavioral Expectations.
  • Must complete annual training on the SAFE ACT and meet testing requirements.
  • This position requires NMLS registration at the time of employment. Clackamas Federal Credit Union will initiate the NMLS registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site ( ) provides the MU4R questions and registration required for employment in this position.



  • REQUIRED: Two years of similar or related duties (as outlined in the essential functions), including time spent in similar or preparatory positions.
  • PREFERRED: Greater than two years of similar or related duties.



  • REQUIRED: A high school degree or GED.
  • PREFERRED: A two-year college degree or completion of a specialized course of study.


Work Operation Hours

8:45 AM – 5:45 PM Monday thru Friday, with alternating Saturdays (required) from 8:45 AM – 1:15 PM



** less applicable taxes; partial payment upon first full cycle pay check and after successful completion of six months of employment



If you are ready to partner with an organization that puts people before profits and has been supporting Clackamas County for over 60 years then apply now! Your new career awaits.


Employer-paid Benefits

Medical, Prescription, Dental, and Vision Coverage

Including chiropractic, acupuncture, nutritional counseling, and telehealth

Up to 30 Days Paid Time Off (based on hire date)

Short and Long Term Disability Coverage

Generous employer match 401(k)

Lifelong learning and training opportunities and reimbursement

Employee Assistance Program

Including confidential counseling, work-life solutions, financial information, and other resources