Event Info

October 15th 3:00 pm -
October 17th 9:00 pm PDT

October 15th 4:00 pm -
October 17th 10:00 pm MDT


2 days, 6 hours

Register Now

 

Program Overview

Mark your calendar for MAXX 2019 at the Spokane Convention Center, October 15-17, 2019.

Hear from thought leaders and industry experts, find the latest in business solutions, and network with your peers at the premier credit union event in the Northwest!

From deep-dive breakout sessions to thought-provoking main stage keynotes, valuable networking at the Strategic Link Trade Show, meaningful fundraising at the Credit Unions for Kids Masquerade Ball Auction, and celebrating the best of the industry at the 2019 Awards Gala, MAXX 2019 has something for everyone on your team.

Sessions will focus on need-to-know topics in the credit union industry, including emerging technology, digital solutions, leadership development, and successfully advancing the credit union story. We’re adding amazing speakers every day, so be sure to check back for information. Register your team today for this must-attend event!

Are you a business partner looking to become a MAXX sponsor? Please visit our Exhibitor page for more information!

Program Agenda

You’re a part of the Credit Union Movement – an army of advocates working together to advance our mission to provide credit union members with meaningful value and a better choice. This year’s MAXX Convention brings together thought leaders and industry experts who will inspire you and help you understand the latest happenings at national, regional and state levels. We’ll share legislative and advocacy advancement updates, you’ll learn how your Northwest Credit Union Foundation is evolving to make a greater positive impact, and we’ll connect you with the best-in-class service providers at the Strategic Link Trade Show. After participating in this conference, you’ll walk away invigorated and armed with the ideas and tools to meet your credit union’s goals and your members’ needs. 

Monday, October 14
5:00 - 7:00 p.m. PDTSmall Credit Union Roundtable Reception
*Special registration required
Tuesday, October 15
8:30 a.m. - 2:30 p.m. PDTSelect Committee and Task Force Meetings
*Invitation required
9:00 a.m. - 1:00 p.m. PDTSmall Credit Union Roundtable Meeting
*Separate registration required
3:00 - 5:00 p.m. PDTOpening General Session

Welcome to MAXX 2019 and to all of us being together again – there is nothing like it! NWCUA President & CEO Troy Stang will provide a state of the movement address and an overview of what to expect this year at MAXX.

Tapping Our Potential – Engage the Power of Story
Three speakers demonstrate the power of story and tackle how to overcome the primary hurdles to sharing our stories. Through storytelling, we can and do create change not only in our advocacy, but any effort to promote the many benefits of credit unions ….to anyone and everyone.
5:00 - 6:30 p.m. PDTWelcome Reception in the Trade Show Hall
Wednesday, October 16
7:30 - 8:30 a.m. PDTNorthwest Credit Union Foundation Breakfast
*Separate ticket required
8:30 - 10:00 a.m. PDTGeneral Session

Knowledge is Power
Plug deep into the latest state of the economy information that will help you strategize, plan, and execute in a more meaningful way. Hear from two expert speakers delivering updates on our regional growth and economies that will both serve to enlighten and empower.
Mary Kelly, Economist, Best Selling Author, International Speaker, Retired Naval Commander
Stephen Happel, Economist, Emeritus Professor at ASU
10:00 a.m. - 12:30 p.m. PDTStrategic Link Trade Show Grand Opening
11:45 a.m. - 12:30 p.m. PDTConcurrent Sponsored Impact Sessions

Payment Trends
Dive into the current payments landscape, including trends, real-time payments, and fraud. Examine how artificial intelligence, P2P options, mobile wallets, and browser payment security issues are impacting financial service providers. Credit union leaders need to make key decisions based on the continually shifting payments industry, all while making sure members are served and disruption to business operations are minimal.
Justin Lutes, AAP, NCP, Vice President, Correspondent Services, Catalyst Corporate Federal Credit Union

Text Messaging for Credit Unions
Nine out of ten consumers would like to be able to use text messaging to communicate with businesses. Airlines, retailers, and hotels have all adopted texting to communicate with consumers, and now is the time for credit unions. There is a practical, strategic reason for this that also makes good business sense. This session will dive into use cases, success stories, and more surrounding texting for credit unions.
Ashish Garg, CEO, Eltropy

Building a New Foundation: Innovation in the Credit Union Industry
Credit unions are beginning to understand emerging threats and realize that members expect more than just personal service - they require a personalized experience. Meeting these new demands and staying relevant requires innovation, but what does that mean exactly? In this session we will discuss what innovation is and what it is not; and how a credit union with limited resources and time constraints can still be innovative. Finally, we explore how emerging solutions such as AI, machine learning, and robotic process automation are being applied in lending today, and how credit unions can get there too.
Brian Hamilton, VP of Innovation & Insights

Benefits Trends
Employee benefit trends have stayed consistent over the past decade, but things are starting to heat up. Join Donna Losch as she shares the current trends and the predictions for what we may start seeing take shape in 2020 and beyond.
Donna Losch RHU, ChHC, SVP, Senior Consultant, Brown & Brown Insurance

Preparing for the 8 Digit BIN Migration
A fundamental change to the way financial institutions, processors and host vendors manage their card portfolios is coming very soon. Due to significant shifts in the payments environment, all card issuers must begin the process of migrating away from the familiar 6-digit BIN format to a new 8-digit BIN format. This session will help credit unions prepare for this migration.
Carol Logan, Director of Client Services, Member Access Processing
12:45 - 1:45 p.m. PDTEducational Breakout Sessions

Your Legal Update
Legal and compliance experts from Farleigh Wada Witt will provide insight on current legal issues affecting the Credit Union Movement. Learn what’s happening on the legal front that can impact your organization.

Personalization and the Digital Member Experience
This session will examine the challenges credit unions face today as digital disruption takes hold. We will step you through a case study to look at the critical role of personalization in the modern digital member experience. Some of the key elements covered will be how to curate content from existing channels and sources across your organization to fuel personalization, as well as how to use existing member data to drive a personal experience for members based on personas, stage of life, product adoption, segmentation, and a range of other factors. We will also look at how to use personalization to create a frictionless Clicks to Bricks experience for members.

2019 Emerging Leaders Program Showcase
2019 Emerging Leaders program participants have completed nine months of intensive coaching to develop their leadership voice and enhance communication skills. During this session, several participants will present on a strategic project they have developed or implemented at their credit union. These best-in-class projects are sure to impress.

Big Data Challenges
In this digitalized world, we generate a huge amount of data every minute. Storing, managing, and analyzing this big data has its unique challenges. This session will address some of these common issues, such as not enough trained staff, storage and quality, and the uncertainty of the data management landscape.
Shahar Ziv, Director of Global Corporate Strategy, PayPal
2:00 - 3:00 p.m. PDTEducational Breakout Sessions

Your Legal Update
Legal and compliance experts from Farleigh Wada Witt provide insight on current legal issues affecting the Credit Union Movement. Learn what’s happening on the legal front that can impact your organization.

CECL Update - Don't Let Your Guard Down
Yes, the deadline has been extended, but the need to begin your journey to CECL adoption is now! If you have not yet prepared, or have only recently begun, this session will offer some options and strategies to best manage the time you have remaining to comply. Regardless of your size or available resources, these strategies will help you prepare and smooth out the road to CECL.

Stepping Up for the Future
Let's dive deep into the expectations for the next generation of credit union leadership. How can community credit unions express their leadership in building viable and sustainable community infrastructure for years and years to come? This session will feature how embracing advocacy and expanding relationships with local businesses is foundational to the Movement's future.
3:15 - 4:30 p.m. PDTGeneral Session

How to Innovate in the Ever-Changing World of Technology
Technology permeates our lives and businesses every day, and innovation is often the key to survival in today’s competitive environment. In this heavily anticipated session, Byron Reese will offer perspective and valuable takeaways to help us innovate as forward thinkers. We'll explore how technology is empowering us toward a better world, all the way from our local communities to the far side of the globe. We can manage change and we can inspire innovation, while still meeting the immediate obligations and realities of operating a business.
Byron Reese, Entrepreneur, Award Winning Futurist, Technologist, Speaker and Author
4:40 - 5:30 p.m. PDTReception in the Strategic Link Trade Show
6:30 - 7:45 p.m. PDTCredit Union for Kids Silent Auction
*Separate ticket required, includes auction and dinner
8:00 - 9:30 p.m. PDTCredit Union for Kids Dinner
*Separate ticket required, includes the auction and dinner
Thursday, October 17
7:30 - 8:15 a.m. PDTCUNA Management School and DE Member Networking Breakfast
*A separate ticket is required. Open to all current CUNA Management School students and alumni.
7:30 - 8:30 a.m. PDTSponsored Breakfast in the Trade Show Hall
8:30 - 9:00 a.m. PDTAnnual Business Meeting and NWCUA President’s Address
9:00 - 10:00 a.m. PDTGeneral Session

The Inclusive Mindset – Short Circuiting Our Hardwiring
It’s time to break through to better. By definition, we are incapable of seeing our own blind spots as it relates to diversity, equity and inclusion. Not recognizing that we don't know what we don't know can be costly in any organization, and yet it's rare for us to pause long enough to check our own internal programming. Although these subconscious stories can act as barriers to our own optimal performance and happiness in work and in life, they can be rewired to start working for us and our organizations, serving to break through to a consciously lived, empowered, legend of a life.
Dr. Rebecca Heiss, Speaker, Biologist, Author
10:00 - 11:30 a.m. PDTStrategic Link Trade Show Networking Continues
10:45 - 11:30 a.m. PDTConcurrent Sponsored Impact Sessions

Best Practices and What Credit Unions Should Be Watching in Their Portfolios
Looking to boost the profitability of your payments portfolio? Join us to see just how much proven growth strategies and dedicated consulting resources can help.
Deb Wieczorek, Vice President, Portfolio Growth and Advisory, CO-OP Financial Services

Managing Operational Costs: The Pitfalls of Document Imaging Contracts
Learn the costly mistakes that are often made during contract negotiations for document imaging equipment (copiers and printers) and maintenance contracts to be better prepared for future negotiations.
Bo Higby, National VP of Corporate Accounts
11:30 a.m. - 12:30 p.m. PDTAdvocacy Lunch: MAXXimize Your Advocacy!
12:45 - 1:45 p.m. PDTEducational Breakout Sessions

Beta Space Bonanza
Many successful credit unions are leapfrogging the competition by focusing on improving member experience through emerging technologies. Let us help you stay up-to-date on all the solutions in the market. In this fast-paced show and tell session, you will hear from the key betaSpace industry innovators that are leading the way to evolving how we serve our members' needs.
Facilitator: Jason Smith, VP, Strategic Resources, NWCUA

From Financial Services to Financial Health: A Shift in How We Serve
Despite an overall healthy-looking economy, many Americans are struggling to pay bills, build asset wealth, and remain financially stable. Why should your credit union pay close attention? We will dive deep into research that reveals how informed financial attitudes and behaviors are driving a national conversation around the limits of financial education, and the opportunities to think differently about how we serve our members.

Critical Information from Your Regulators - Session One
Financial regulation impacts all aspects of credit union operations. Hear from your financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication. You will have the opportunity to ask questions and offer suggestions during this interactive session.
2:00 - 3:00 p.m. PDTEducational Breakout Sessions

Collaborate with Employers to Build Member and Community Strength
You can provide safe, affordable loans that help hardworking employees avoid predatory rates and fees, establish or repair credit, and begin to save. Through the Employer-Sponsored Small-Dollar Loan (ESSDL) program, credit unions are successfully collaborating with employers to improve both individual and business outcomes in the community. Filene Research Institute demonstrates how easy it is to implement the program, that competition is minimal and often predatory, loss rates are very low, and credit unions deepen their roots in the community through their involvement in this simple, but significant program.

Ethics Inside the Gold Mine of Member Data
Serving our members isn't confined to the front lines. As financial services providers, let's look at how we can ensure we are protecting our members and being responsible with the massive amount of their data we have right at our fingertips.

Critical Information from Your Regulators - Session Two
Financial regulation impacts all aspects of credit union operations. Hear from your financial regulators about the changing regulatory landscape, examination trends, and insight into programmatic improvements that will streamline exams and improve communication. You will have the opportunity to ask questions and offer suggestions during this interactive session.
3:15 - 4:45 p.m. PDTClosing General Session

The Best People in a Workplace with Purpose
How, and why, do we show up for work every day? What is really the key to recruiting and retaining the best talent that will lead our movement into the future? This powerful speaker will challenge you to see and understand how leading through inspiration and authentic connection holds the key to transform company culture into a meaningful legacy that everyone will want to be a part of, every day.
Ryan McCarty, Author, Internationally Renowned Speaker, Co-Founder of Culture of Good, Inc.
5:30 - 6:00 p.m. PDTMAXX Awards Reception
6:00 - 9:00 p.m. PDTMAXX Awards Dinner & Gala
*Separate ticket required.

About the Presenters

D Dixon pic 2Dale Dixon 
Communications Consultant, Author, Media Personality

Dale Dixon helps leaders reveal their communication skills and talents. He has 29 years of broadcast news and media communication experience. Dixon has traveled extensively covering a variety of stories ranging from humanitarian efforts in Romania to refueling B1 Bombers over Canada en-route to Bosnia. He currently hosts two business leadership podcasts and serves as the Chief Innovation Officer for BBB Northwest and Pacific. Dixon is the award winning author of Sweating Bullets: A Story About Overcoming the Fear of Public Speaking and an Associated Press and Idaho Press Club award winner. He was also named an Idaho Business Review Accomplished Under 40 recipient, and designated as a Better Business Bureau Integrity Counts! honoree. 

Happel PicDr. Stephen Happel 
Economist, Emeritus Professor at Arizona State University

Dr. Stephen Happel is a noted commentator on the U.S. economy and an Emeritus Professor of Economics at the Arizona State University W.P. Carey School of Business. He received his Ph.D. in economics from Duke University. In addition to visiting appointments at North Carolina State University, the Australian National University, and the University of Waikato in New Zealand, Dr. Happel is founding director of the ASU School of Business Honors Program.

Happel’s research focuses on applied microeconomics and demographic issues, and he has written textbooks and over 100 articles in both professional journals and popular outlets, including the Wall Street Journal, the Cato Journal, the Christian Science Monitor, and the Arizona Republic. Happel was also a long-time instructor at the Pacific Coast Banking School. He currently speaks throughout the U.S. on Federal Reserve policy, current tax and spending proposals by White House and Congress, and demographic patterns to consider where the U.S. economy may go next.

Dr. Rebecca Heiss 
Speaker, Biologist, Author

Dr. Rebecca Heiss helps audiences break out of the ruts of their ancestral brain pathways and engage their conscious brains to take action to rewrite their beliefs. Her effective work applying biological sciences to solve practical problems has led her to a career as an international speaker. Heiss’ research was deemed “transformative in the field of physiology” by the National Science Foundation. Her high energy and humorous talks draw from a decade’s worth of expertise in human behavior, evolutionary psychology, and stress physiology.

M Kelly picDr. Mary Kelly
Economist, Best-Selling Author, International Speaker, Retired Naval Commander

Mary Kelly is an economist and best-selling author specializing in business and leadership development to improve efficiency and profits. A graduate of the US Naval Academy, Kelly spent 21 years on active duty, achieving the rank of Commander. She has trained over 40,000 military and civilian personnel all over the world. Kelly has been quoted by the Wall Street Journal, Money Magazine, Entrepreneur, Men’s Health, and other periodicals. Her fun and funny presentations are content-rich, enjoyable, and tailored to meet audience needs. Kelly is a college professor, author of award-winning leadership books, and international speaker.

2019 E Kimaro HeadshotEliaichi Kimaro
Filmmaker, Storyteller, Speaker

Eliaichi Kimaro is the founder of 9elephants productions, a company that uses film to bring stories of struggle, resistance and survival to a broader audience. She produced over 80 videos for local and national non-profits addressing social and economic justice issues. Kimaro is the Director of the Award-winning documentary A Lot Like You, and her 5-year festival/campus/conference lecture tour culminated in her 2016 TEDxSeattle talk, “Why the World Needs Your Story.”

As a self-taught artist and creative storyteller, she is constantly reinventing herself, learning whatever medium it takes to tell the story that is emerging.  Across every medium, Kimaro finds beauty in the rusty, weathered and worn. She loves the stories that scars hold and feels compelled to take those stories of survival and turn them into something beautiful to behold.

Ryan McCarty
Author, Internationally Renowned Speaker, and Co-Founder of Culture of Good, Inc.

With more than 25 years of leadership experience in the non-profit and for-profit industry, Ryan McCarty has a meaningful passion for inspiring employees, customers, and clients, igniting positive change in the world, and impacting companies’ bottom lines. McCarty’s work is featured in People, Forbes, Huffington Post, Inc.com, and more. He currently teaches business leaders how to unleash results by encouraging their employees to bring their souls to work.

Byron Reese
Entrepreneur, Award Winning Futurist, Technologist, Speaker, and Author

Byron Reese is the publisher of the tech news site Gigaom, the founder of several high-tech companies, and a highly sought-after professional technology speaker. He has obtained or has pending numerous patents in disciplines as varied as crowdsourcing, content creation, and psychographics. The websites Reese has launched have together received over a billion visitors. He is the author of several acclaimed books and has served on both public and private boards of directors, and founded several non-profit organizations.

Picture of Troy StangTroy Stang
President and CEO

Troy Stang serves as the President and CEO of the Northwest Credit Union Association. The Association represents more than 175 credit unions in Idaho, Oregon, and Washington, and their 7.3 million consumer members. Under his leadership, the Association continuously strives to position credit unions as the most relevant financial institutions of choice in the marketplace by ensuring the legislative, regulatory, and political environments embrace the most progressive policy environments possible.

Stang recently was elected Vice Chair of the Credit Union National Association’s Board of Directors. In that role, he also serves as Chairman of CUNA’s Advocacy Committee. Stang has served on CUNA’s Board of Directors since 2013, most recently holding the positions of Secretary and Treasurer.

Masquerade Ball: An Auction Benefitting Credit Unions for Kids

This year’s dinner and auction to benefit Credit Unions for Kids will take place on Wednesday, October 16, from 6:30 p.m. – 9:30 p.m. during the NWCUA MAXX Convention in Spokane. The entire credit union community comes together as we raise thousands of dollars for our eight Children’s Miracle Network Hospitals. Break out your Masquerade finery, have fun, find some terrific auction items, and outbid your friends!

If you have any questions about the event, please contact NWCUA’s Programming Director, Holly Miller via email or 800.995.9064 x 220.

Donation Opportunities

We would love to accept your donation of either a auction items or cash to create said items whether or not you can attend the event this year. If you’d like to make a donation please follow this link to fill out a donation form and we will be in touch with you shortly. We appreciate the generosity of our Credit Union Community.

Sponsorship Opportunities

We have a variety of sponsorship opportunities available for the Auction this year and appreciate every partnership:

Grand Masked Ball Sponsor • $20,000 • Exclusive

Benefits of this sponsorship include:

  • Recognition in pre-event marketing as the Grand Masked Ball Sponsor
  • Recognition in scrolling PowerPoint presentation during event
  • Logo recognition on the front page of the program
  • Stand-alone signage at Registration Desk
  • Recognition from stage 3 times during the event by Emcee

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Venetian Masquerade Sponsor • $10,000 • Limited

Thank you CUNA Mutual Group for sponsoring our 2019 Venetian Masquerade!

Benefits of this sponsorship include:

  • Table for 10
  • Dinner and drink tickets for 10 guests
  • Two bottles of wine
  • Premier table placement
  • Recognition in pre-event marketing
  • Recognition in scrolling PowerPoint during event
  • Recognition in the program
  • Recognition on signage at the registration desk
  • Recognition from the stage twice during the event by the Emcee

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Miracle Family Sponsor – $7,500 • Exclusive • SOLD!

Thank you to STCU for sponsoring our 2019 Miracle Family!

Benefits of this sponsorship include:

  • Recognition on a scrolling PowerPoint during the event
  • Recognition in the program
  • Recognition from the stage once during the event by the Emcee
  • Opportunity to host Miracle Family at auction dinner

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

New Orleans Masquerade Sponsor • $5,500 • Unlimited

Thank you Advantis CU, BECU, HAPO CU, Idaho Central, iQ CU, OnPoint Community CU, Rivermark Community CU,  TwinStar CU and Unitus Community CU for sponsoring our 2019 New Orleans Masquerade!

Benefits of this sponsorship include:

  • Table for 10
  • Dinner and drink tickets for 10 guests
  • Two bottles of wine
  • Recognition on a scrolling PowerPoint during the event
  • Recognition in the program
  • Recognition on signage at the Registration Desk

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Signature Cocktail “Dark and Stormy” Sponsor • $5000 • Exclusive

Benefits of this sponsorship include:

  • Table for 10
  • Recognition on a scrolling PowerPoint during the event
  • Recognition in the program
  • Recognition on signage near the bar

Click here for a link to a contract that you may download,  fill out, sign, and return to Holly Miller.

Rio Masquerade Sponsor • $3,500 • Unlimited

Thank you Catalyst Corp FCU, Kitsap CU, Salal CU, Verity CU, and  for sponsoring our 2019 Rio Masquerade!

Benefits of this sponsorship include:

  • Recognition on a scrolling PowerPoint during the event
  • Recognition in the program
  • Recognition on signage at Registration Desk
  • Acknowledgement on centerpieces placed on each table

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Vanderbilt Masquerade Sponsor • $2,250 • Unlimited

Thank you CU Direct, Kasasa, and SMARTCAP, Inc.  for sponsoring our 2019 Vanderbilt Masquerade!

Benefits of this sponsorship include:

  • Recognition on a scrolling PowerPoint during the event
  • Recognition in the program
  • Recognition on signage at Registration Desk

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Gift Card Board Sponsor • $1750 • Exclusive

Benefits of this sponsorship include:

  • Recognition in the program
  • Recognition on the gift card board

Click here for a link to a contract that you may download,  fill out, sign, and return to Holly Miller.

Dessert Dash Sponsor • $1000 • Exclusive • SOLD!

Thank you CapEd CU  for sponsoring our 2019 Dessert Dash!

Benefits of this sponsorship include:

  • Recognition in the program
  • Recognition on the signage at the Dessert Table
Bal Masque Sponsor • $1,000 • Unlimited

Thank you to CapEd CU, Central Willamette Community CU, FHLB Des Moines, Friends of Credit Unions, Intrinium, Northwest Christian CU, Pacific NW FCU, Red Canoe CU, Simplot Employees CU, Sound CU, Trailhead CU, Southwest Chapter of Idaho, and Trellance for sponsoring our 2019 Bal Masque!

Benefits of this sponsorship include:

  • One Vinyl “Bal Masque” Decal With Your Credit Union’s Name Prominently Displayed in the Event Space for All to See.

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Little Red Car Sponsors • $1,500 • SOLD!

Benefits of this sponsorship include:

  • Acknowledgement in program and on scrolling PowerPoint
  • Invitation to attend the check and car presentation at the Hospital.

Click here for a link to a contract that you may download, fill out, sign, and return to Holly Miller.

Cars will be donated to:
  • Asante Rogue Regional Medical Center, Medford, OR •SOLD•
    • Thank you, Pacific Crest FCU!
  • OHSU Doernbecher Children’s Hospital, Portland, OR •SOLD•
    • Thank you, USAgencies CU!
  • Intermountain Primary Children’s Hospital, Salt Lake City, UT •SOLD•
    • Thank you, Mountain America CU! 
  • PeaceHealth Sacred Heart Medical Center, Eugene, OR •SOLD•
    • Thank you, Oregon Community CU!
  • Sacred Heart Children’s Hospital, Spokane, WA •SOLD•
    • Thank you, Numerica CU!
  • Seattle Children’s Hospital, Seattle, WA SOLD•
    • Thank you, Inspirus CU! 
  • St. Luke’s Children’s Hospital, Boise, ID •SOLD•
    • Thank you, Pioneer FCU!
  • Yakima Valley Memorial Hospital, Yakima, WA •SOLD•
    • Thank you, Solarity CU!
Thank you to this year’s generous sponsors:

Thank you to CO-OP Financial Services for their generous support via the Miracle Match program!

Co-Op

Special thank you to Horizon Credit Union for their in-kind sponsorship of the auction design and programs!

Thank you to this year’s Credit Union Auction Committee members for helping us to organize this event: 

Chantelle Castle, Lighthouse Community CU
Jennifer Clark, PrimeSource CU 
Heidi Wesley-Cleveland, Verity CU 
Cyrstal Contreras, HAPO CU 
Amy Ellis, Simplot Employees CU 
Laura Fenter, Numerica CU 
Kaycie Holland, Alaska USA FCU 
Alex Johnson, Sound CU 
Trudi Mayes, CapEd CU 
Annette Pixley, InRoads CU 
David Sanders, Rogue CU 
Jeremy Sankwich, TAPCO CU
 

MAXX Awards Dinner and Gala

Break out your semi-formal attire and join us for the “night of nights” in the Northwest Credit Union Movement on Thursday, October 17. It’s basically our Oscar night. This is the time when we come together to recognize some of the most accomplished and admired credit unions and professionals in the Northwest. Let’s celebrate the impressive work our colleagues are doing to “MAXXimize” the Credit Union Difference!

Location & Travel Information

Event Location: 

Spokane Convention Center 
334 W Spokane Falls Boulevard  
Spokane, WA 99201 

Hotel Information: 

Special room rates have been negotiated for Northwest Credit Union Association program participants. Reserve your room with the links below or by contacting the hotel directly at the number provided. Ask for the Northwest Credit Union Association block to leverage preferred pricing

The Davenport Grand, Autograph Collection 
333 West Spokane Falls Blvd,  
Spokane, WA 99201 
509.455.8888

Make your reservation here. 

If you experience any issues with reserving your room within the designated block, please contact Rachel Brendle at [email protected].

Airfare and Car Rental Discounts: 

We have negotiated airfare and car rental discounts for MAXX. More information about those discounts may be found by on our Travel Discounts page. 

About our Exhibitors

Our 2019 Strategic Link Trade Show features exhibitors focused on bringing Economic ValueIndustry Expertise, and Emerging Technology to your credit union.  We, here at your Association, are proud to connect you to these solutions.  Below is a list of current exhibitors. Don’t see what you’re looking for? Email Jason Smith for more information. Your Strategic Link Team is looking forward to seeing you in Spokane!   

Booth NumberExhibitor
Booths #1 and #2Cook Security Group
Booth #3Rivial Data Security
Booth #4Crescent Mortgage
Booth #5John M. Floyd & Associates
Booth #6Servion Mortgage
Booth #7Velocity Solutions, LLC
Booth #8Eide Bailly LLP
Booth #9Arthur J. Gallagher & Co.
Booth #10Allied Solutions, LLC
Booth #11Western CUNA Management School
Booth #12myCUmortgage
Booth #13Financial Supermarkets, Inc.
Booth #14Travelers Insurance Company
Booth #15MeridianLInk, Inc.
Booth #16Moss Adams, LLP
Booth #17Top Flite Financial, Inc.
Booth #18Technology Unlimited, Inc.
Booth #19NuQuo Group
Booth #20Kohl Analytics Group
Booth #21See's Candies
Booth #22FTSI
Booth #23Adapt Telephony Services/Avtex
Booth #24CoNetrix
Booth #25CO-OP Financial Services
Booth #26CU Solutions Group
Booths #27 and #28Tyfone
Booth #29Clifton Larson Allen, LLP
Booth #30SHAZAM
Booth #31Marquis
Booth #32State National Companies
Booth #33CU NorthWest
Booth #34O'Rourke & Associates
Booth #35ESP, Inc.
Booth #36The Rochdale Paragon Group
Booth #37Sharetec Systems, Inc.
Booth #38Q2
Booth #39VISA DPS
Booth #40CBI
Booth #41CU Direct Corporation (CUDL)
Booth #42Kaye-Smith
Booth #43Visible Equity
Booth #44Catalyst Corporate FCU
Booth #45MVi - Millenial Vision, Inc.
Booth #46Intrinium, Inc.
Booth #47Pure IT CUSO
Booth #48Northwest Bank Technology
Booth #49IP Services
Booth #50OM Financial Group
Booth #51NewGround
Booth #52Enterprise Car Sales
Booth #53EllieMae
Booth #54Harland Clarke
Booth #55Jack Henry & Associates
Booth #56Momentum
Booth #57CU Service Network
Booths #58 and #59CUNA Mutual Group
Booth #60Member Access Processing (MAP)
Booth #61Daren B. Tanner, P.C.
Booth #62Northwest Financial Employee Benefit Trust
Booth #63SmartStep Solutions
Booth #64HABERFELD
Booth #65Digital Onboarding, Inc.
Booths #66 and #67Integrated Builders Group
Booth #68Strategic Resource Management
Booth #69Professional Credit
Booth #70Diamond Communication Solutions
Booth #71Pulse EFT Association
Booth #72GreenPath, Inc.
Booth #73Appraisal Firewall
Booth #74Business Compensation Consulting
Booth #75L. Keeley Construction Co.
Booths #76 and #77American Share Insurance/Excess Share Insurance
Booth #78LSC
Booth #79Vining Sparks
Booth #80CUAC
Booth #81TSI - Reconveyance Services
Booth #82IWS Intercontinental Warranty Services, Inc.
Booth #83Gravity Payments
Booth #84Arvato
Booth #85Repo Remarketing
Booth #86Federal Home Loan Bank of Des Moines
Booth #87Cummins-Allison Corp
Booth #88Kasasa
Booth #89Ondot
Booth #90The Sheeter Group
Booth #91MagTek Inc.
Booth #92Alkami Technology
Booth #93Prime Alliance Real Estate Services
Booth #94FIS Global
Booth #95Auto Financial Group
Booth #96Office Depot
Booth #97SWBC
Booth #98Metro Presort
Booth #99CU Dealer Direct
Booth #100The Master's Touch
Booth #101Trellance
Booth #102DefenseStorm
Booth #103Marathon Partners Consulting
Booth #104PSCU
Booth #105The Element Group
Booth #106IMN
Booth #107REDHAWK Network Security
Booth #108DDI Technology
Booth #109Q-Cash Financial
Booth #110UBS Financial Services Inc.
Booth #111TruEdge
Booth #112Left Coast FS
Booth #113Dealertrack, Inc.
Booth #114Check Point
Booth #115TransUnion, LLC
Booth #116Hauser, Jones & Sas, LLC
Booth #117Baldwin Sign Company
Booth #118Branding Merchandise
Booth #119Triad Financial Services Inc
Booth #120Credit Union Student Choice
betaSpaceNarmi Inc.
betaSpaceChipper, Inc.
betaSpaceSein Analytics, LLC
betaSpaceEltropy
betaSpaceSimplyCredit
betaSpaceVetter
betaSpaceFlybits
betaSpaceCU RateReset
betaSpaceDoubleCheck!
betaSpacePOPio mobile Video Cloud

Pricing Information

Registration OptionPricing Information
"The MAXX": Full Convention Registration
Includes all educational sessions, exhibit hall access, and select meals.
Early Price: $599, Until Feb. 15
Small CU Early Bird Price: $499, Until Feb. 15
Regular Price: $749, Feb. 16 - Sept. 15
Small CU Regular Price: $529, Feb. 16 - Sept. 15
Late Price: $899, After Sept. 15
Small CU Late Price: $559, After Sept. 15
"Mini MAXX": One Day Registration
Includes single-day educational session, single-day exhibit hall access, and select meals.
Early Price: $359, Until Feb. 15
Small CU Early Bird Price: $259 until Sept. 15
Regular Price: $409, Feb. 16 - Sept. 15
Small CU Price: $189 until Sept. 15
Late Price: $289, After Sept. 15
MAXX Awards Dinner & Gala
If purchasing a full Convention registration.
Early Price: $39, Until Feb. 15
Regular Price: $49, Feb. 16 - Sept. 15
Late Price: $59, After Sept. 15
MAXX Awards Dinner & Gala
With one-day registration or à la carte.
Early Price: $79, Until Feb. 15
Regular Price: $99, Feb. 16 - Sept. 15
Late Price: $119, After Sept. 15
Guest Full Conference Registration & Awards Dinner
Includes exhibit hall access, select meals, and Awards Dinner. The guest program is for spouses or companions of registered attendees. Credit union employees or volunteers and suppliers are not eligible to register under this category.
Early Price: $259, Until Feb. 15
Regular Price: $279, Feb. 16 - Sept. 15
Late Price: $279, After Sept. 15
Guest Conference Registration ONLY
Includes exhibit hall access, and select meals. The guest program is for spouses or companions of registered attendees. Credit union employees or volunteers and suppliers are not eligible to register under this category.
Early Price: $229, Until Feb. 15
Regular Price: $239, Feb. 16 - Sept. 15
Late Price: $219, After Sept. 15
Guest Awards Dinner à la carteEarly Price: $30, Until Feb. 15
Regular Price: $40, Feb. 16 - Sept. 15
Late Price: $119, After Sept. 15
Credit Unions for Kids Auction "Gilded Gold" Table Sponsor
Includes dinner and drink tickets for 10, $500 donation to the hospital of your choice, two bottles of wine, special name recognition in the program, and premier table placement.
Early Price: $2,250, Until Feb. 15
Regular Price: $2,250, Feb. 16 - Sept. 15
Late Price: $2,250, After Sept. 15
Credit Unions for Kids Auction "Silver Sparkle" Table Sponsor
Includes dinner and drink tickets for 10, two bottles of wine, and name recognition in the program.
Early Price: $1,750, Until Feb. 15
Regular Price: $1,750, Feb. 16 - Sept. 15
Late Price: $1,750, After Sept. 15
Credit Unions for Kids Auction "Sweet Serenade" Tickets for Two - Open Seating
Includes dinner and drink tickets for two.
Early Price: $250, Until Feb. 15
Regular Price: $250, Feb. 16 - Sept. 15
Late Price: $250, After Sept. 15
Credit Unions for Kids Auction "Enchanted" Single Ticket - Open Seating
Includes dinner and drink tickets for one.
Early Price: $125, Until Feb. 15
Regular Price: $125, Feb. 16 - Sept. 15
Late Price: $125, After Sept. 15
Northwest Credit Union Foundation Donor Appreciation Breakfast
Wednesday, October 16
Early Price: $20, Until Feb. 15
Regular Price: $20, Feb. 16 - Sept. 15
Late Price: $20, After Sept. 15
CUNA Management School and Credit Union Development Educator Breakfast
Thursday, October 17
Early Price: $69, Until Feb. 15
Regular Price: $89, Feb. 16 - Sept. 15
Late Price: $89, After Sept. 15

Scholarships

Continued education and training of credit union professionals and Directors helps keep the Credit Union Movement vibrant and competitive in the financial marketplace. We understand this can take a significant commitment of time and money.

The Northwest Credit Union Foundation provides professional development scholarships awarding up to $1,000 per year for selected applicants. Learn more on the NWCUF website.

Cancellation & Refund Policy

Registration fees are non-refundable after September 16, 2019. Substitutions will only be accepted by notifying NWCUA no later than this date.

Questions?

Do you have questions about the MAXX Annual Convention, Credit Unions for Kids Auction, or Annual Awards Dinner & Gala? Contact Holly Miller at [email protected] or 800.995.9064 x 220.

Do you have questions about the 2018 Strategic Link Trade Show? Contact Jason Smith at [email protected] or 208.286.6794, or Erin Bennett at [email protected] or 800.995.9064 ext 211.