Event Info

December 12th

10:00 am - 2:00 pm PST
11:00 am - 3:00 pm MST

4 hours

$79 (late registration price)

Register Now


About the Commercial Services Council

The Commercial Services Council provides an opportunity to discuss best practices and connect with other credit union professionals involved in similar programs. Topics discussed will range from business deposit and loan products to business development and marketing strategies specific to MBL and commercial service programs. Two annual meetings provide an outlet and a source for solving problems that will further the success of credit unions.

Please note: Council meeting times are listed in Pacific Standard Time.

Council Meeting Dates

Program Agenda

10:00 a.m. - 10:15 PT
11:00 a.m - 11:15 MT
Welcome & Introductions
Carmen Vigil • Community Manager • NWCUA
10:15 a.m. - 11:05 PT
11:15 a.m. - 12:05 p.m. MT
Comprehensive Credit Risk Management & Strategies for Implementing CECL
Randy Thompson • CEO • TCT Risk Solutions
11:05 a.m. - 11:15 PT
12:05 p.m. - 12:15 p.m. PT
11:15 a.m. - 11:45 PT
12:15 p.m. - 12:45 MT
Comprehensive Credit Risk Management & Strategies for Implementing CECL, Continued
Randy Thompson • CEO • TCT Risk Solutions
11:45 a.m. - 12:30 p.m. PT
12:45 p.m. - 1:30 MT
Networking Lunch
Included in Your Registration
12:30 p.m. - 12:45 PT
1:30 p.m. - 1:45 MT
Benefits of Low-Income Designation
John Trull • AVP Regulatory Advocacy • NWCUA
12:45 p.m. - 1:30 PT
1:45 p.m. - 2:30 MT
Evaluating Your Business Staffing Plan
Rich Muckey • VP/Senior Business Officer • CU Business Group
1:30 p.m. - 2:00 PT
2:30 p.m. - 3:00 MT
Roundtable Discussion and Wrap-Up

Event Options: Membership & A La Carte

Council Memberships

For those interested in attending multiple Councils, cost-efficient individual, credit union, and Power User Memberships are available.

Get More With a Membership! Here’s How

A la Carte Options:

  • Individual Council Attendance: $79.00
  • Listserv Access Only: $39.00
  • If you are not purchasing a Council membership, but would still like to have access to the Listserv, click here.

NWCUA Staff Liaison

Carmen Vigil
Director, Cooperative Momentum
Direct: 206.340.4817
Toll Free: 800.995.9064 x122


Continued education and training of credit union employees helps keep the Credit Union Movement vibrant and competitive in the financial marketplace. We understand this can take a significant commitment of time and money. The Northwest Credit Union Foundation provides professional development scholarships awarding up to $1,500 per year for selected applicants.

Learn More & Apply

Cancellation & Refund Policy

Twenty-four hour cancellation notice required. Failure to do so will result in a $10.00 fee. Refunds are not available.

This program is open to NWCUA Member and Associate Member credit union employees only.

For more information about the Northwest Credit Union Association’s Council program, email Carmen Vigil at cvigil@nwcua.org.